Tru by Hilton Waco South

C W C _{on Google}

Apr 7th, 2024

Bare minimum in room. No coffee
Storage space lacking.
Clean though.
Walls are thin so if you are bothered by noise, dont come
And dont get me started about water pressure for showering. Had to stand in for 5 minutes to get enough water to clean off the body wash.
Nearby activities: Shopping close by. Restaurants close

Anniloves21 _{on Google}

Mar 7th, 2024

Clean and big room. Breakfast was really good. We enjoyed our stay very much!
We stayed here to visit the Silos:)

michaeljobrown _{on Google}

Mar 18th, 2024

They havent been able to get their keycard machine to work since Ive been here, so any time you return you have to get them to walk with you and open the door. Several times no one was at the desk so it was a waiting game.
This morning after breakfast I returned and told the woman at the front desk that I need to be let in. Her reply: just tell any housekeepers to let you in.
I took a few steps to walk away but came back and explained how unsafe that practice is. She was confused as to how. I had to explain to her that I could be ANYBODY and getting access to other peoples rooms.
Then, she had the nerve to smirk and say she is understaffed but, fine!.
Then as she is looking me up in the computer she argues that she doesnt see the difference between her doing it and a housekeeper doing it..as she is in front of a machine that can check my identity.
I could have kept explaining but it was obvious that she didnt understand, so I just walked away. I did see a housekeeper, she did let me in. Never checked my name, ID,nothing. She didnt even speak English. Luckily I know enough Spanish to say, la senora del frente es estupida
I gotta be a Karen on this one. Im going to have to report her. This is a safety and stupidity issue
Safety: None