Geek Squad

made an upgrade on my gpu, had some issues. a few friends said it sounded like a psu problem, i decided to take it in to professionals to see what was really going on. paid 200 dollars and waited almost a week just for them to say nothing was wrong with my computer. take my computer back home, the issues are still there. i finally decide to rip my own psu out to see if it was the problem, it was. got a replacement and changed it myself and everything works great now. kinda wished i just listened to your average computer nerd instead of taking it in and wasting money on lazy people who cant even check the wattage on a psu. youre better off figuring out a solution on your own.
Mar 11th, 2023

Dec 6th, 2022

Food Was Great! FAST SERVICE, BREAD STICKS NOT TENDER.AT 4 PM
Mar 11th, 2022

Jan 10th, 2022

I tried for want seems like FOREVER to get a member on the phone to set up an appointment to have my laptop looked at. After spending 15 minutes speaking to a computer that couldn't understand me and kept repeating the same questions it finally "got me to someone that could help me". I thought.... Nothing is wrong with my computer I told him. I said I just wanted it gone through, cleaned up and everything updated. He couldn't figure out a time to get me in, didn't know a price and then after speaking for a few more minutes, I realized he wasn't even in the Waco store I had been calling. He said that everything goes through their automated system. I that point I just hung up. Customer service is everything and a lot of companies are giving it up for automated systems that fail you a lot! I believe we've decided to go local and try mom and pops shops from now on. They may not be fast and or have all the fancy equipment, but their customer service is way better. Sorry, not sorry.
Feb 5th, 2022