Animal Hospital of Waco

This place is only out to make money off of sick animals. They clearly have no heart or concern for my fur baby with no quality of life. Ive been dealing with his health problems for over a year and have done everything I can for him and have reached a point of not being able to watch him suffer like this anymore. The staff made me feel horrible and told me if I cant afford to care for him to drop him off at the humane society. They said that they would just want to keep experimenting with my poor baby. Please find other care for your animals that will actually put their needs first.
Apr 10th, 2024

Always kind and good with the dogs
Apr 6th, 2024

I brought a stray in for an emergency. They quickly checked to see assure she was an emergency and worked her into the schedule as soon as possible. Their professionalism and compassion were wonderful. I was expecting the expense, yet they helped by introducing me to their wellness medical plan. It is going to help with her followup visits and my wallet. Thank you. Annual immunizations are a bit too pricey for me.
Apr 2nd, 2024

Good quality service at affordable prices
Apr 1st, 2024

ZERO STARS. If you want a vet office that judges and smirks at you for not being able to afford treatment for your pet this is the vet office for you! I called the morning of 4/10 and was met with compassion and sympathy over the phone when explaining our pets health situation, however, that was NOT the case when entering the office that same afternoon. I explained in detail over the phone what weve been dealing with for the past year and a half with previous vets and how no treatment has been giving our fur baby relief. There has been no medication or treatment plan that has worked for him thus far. Weve watch him suffer and change in behavior drastically and while we value and love our pets theres only so much we can realistically afford (unlike humans dogs do not have the same health coverage with in regards to insurance because thats a route WEVE ALREADY TRIED). Our dog is suffering with what is beyond your typical seasonal allergies. Its constant scratching year round that has caused him to lose a lot of fur and be covered in sores. To avoid this this weve learned if we kept him in a small enough kennel expect to use the potty which keeps him from having the ability to scratch himself to the point of bleeding (Not to even mention the cancerous growth that appeared on his muzzle that I didnt even get the chance to show either) This has helped but has never been meant to be a long-term solution as we were hopeful some treatment from the vet would work eventually. Our family has seen his behavior change and his desire to isolate himself since the worsening of his condition. Due to his uncomfortability it has now turned him into being aggressive at home with our other dog whom he previously LOVED to play with. Having three small children under the age of six and one on the way I would not consider that to be safe. Sure bringing him in he probably perked up as he was with family who he loves and trusts and is having a break from his kennel that out of his own safety we keep him in however as pet owners its our responsibility to be their advocate and their voice as WE are the ones who know our pet the BEST. With an already very tough gut wrenching decision to consider this was not one that was made quickly without prayer and months of considering and getting other opinions on to humanely stop the suffering and lack of quality of live of our very loved dog after a year and a half of following treatment plans that have failed continuously from two other vet offices to then show up at this one, pre pay almost $300..to then be given very judgmental dirty looks by all of the office staff who didnt even give the time of day to even look at our dog up close enough to see his sores or growth on his nose (mind you. No. he is not at his worst condition since weve figured out a way to alleviate him scratching himself to the point of havning no fur and constantly bleeding) to then be told we were just euthanizing out of convenience and also if we cannot afford to take care of our dog then we should just take him to the already severely overcrowded shelter where perfectly HEALTHY thriving happy dogs are being put down alone and scared and not being with family who love and adore them is the most insulting thing to EVER be told.
Apr 10th, 2024