Alexandria, VA Car Rental Agency

I booked a truck and they gave me a suv. Its not the first bad experience I have in that place. I have no choice. The insurance sends me to that place.

The customer service and attentiveness was great. Process of picking up and dropping off my vehicle was smooth and seamless.

They provide great rental service, great customer service, very professional, affordable, really good vehicles, no credit check needed, its been a wonderful experience, t ... more

Customer service was amazing at the Alexandria, old towne location! I forgot the guys name but he was super helpful and friendly and I would rent from him over and over a ... more

They gave me a pick up truck that had scratches all along the passenger side, and turns our they never even had those scratches recorded in their system...basically tryin ... more

We use the Alexandria Intelligent Office to answer our business phones and they do a great job. Very happy with their professionalism.

I have rented cars from multiple car rental companies, never have I had such an experience as that with Budget at the Hilton Center in Alexandria Virginia. From renting o ... more

Keisha at the car rental desk showed me no mercy, no compassion, and treated me with no dignity. Every time I disagreed with her, she shouted me down, so eventually I jus ... more

Horrible customer service. Wouldn't do pick ups unless it was reserved in 24 hours but customer service never answered the phone. When they did answer upon returning the ... more

Matt was great

I always try to give credit where credit is due and Matthew at this location saved our trip. It was never meant to be a 'fun' trip but our experiences with Expedia and Th ... more

Awesome service

Very good customer service and very friendly with your attention

Maurice was very friendly, he was very helpful in helping me locate the car I wanted. He was also very understanding and professional.

Fantastic car rental group. The owner here is a super nice, extremely accommodating guy. Very easy to work with. Well maintained cars at good rates.

Convenient location. Very friendly and courteous counter service. Extremely professional. Accommodating and flexible. Beautiful car loaded with more advanced features tha ... more

My experience was great. Matt was helpful and very accommodating. I plan to use their services again.

This place is a scam!! This guy charged me for an additional day and never returned my money to my account

Very knowledgeable helpful company. They are short on vans but I'm going to rent from them again..

Bad service I bought a rental car with insurance only to find out their was none on the car deposit On the car #playtobeplayed.

First time using this location and my experience was excellent. Lydia was extremely courteous and the process was effortless.

Better then Richmond but please get the car an oil change before showing it off.

This place doesn't exist. REMOVE

Excellent Customer Service

Typically I rent from the airport when I need a rental, but I decided to try this particular branch. Wow, It was such a great decision! If you ever called a car rental of ... more

They charged 2 credit card at same time with same amount and refuse to take back one charge, customer service is below average.Its 4/19/2023 and card was charged on 3/19/ ... more

The Avis Rep was very kind and courteous when we picked up our rental in Alexandria, Virginia and when we returned our rental in Conroe, Texas. Would definitely rent aga ... more