Hampton Inn & Suites Leesburg

Recommended if you like cold showers~
Mar 30th, 2024

Mar 29th, 2024

Everything was great except fresh produce was not so fresh at breakfast. Location was great. Rooms are new and clean. I liked the full sized products instead of sample sizes.
Mar 22nd, 2024

They were still doing construction so hallways were a little disheveled. Elevators were a creaky and a bit scary so we took the stairs. Our room was definitely newer. It was clean and roomy. Very close to shopping, restaurants, gas stations, etc. So that was nice. Breakfast was typical hotel fare. Not super with watery, runny eggs, bread station, yogurt, juices and all. Coffee station was well organized and stocked every time we went by. Where it fell flat was service. Hardly ever anyone at the front desk. Checked in on mobile but wanted to make sure we were all set and no one was there so we went to our room. We were rather hungry so we came down to the pantry and still, no one. We could have just walked away with snacks and all but we are not thieves so we just left. An hour later, we came back down for coffee and a woman was behind the desk so we went and picked out some snacks. She never came over. Asked our room number, glanced at what we had (from across the room) and said "ok. You're good." Did not engage with us. Very cold and lacking in hospitality. Just rather dissapointing.
Mar 8th, 2024

Not a great stay at all. I stay a lot in Hilton hotels but this one should not be part of Hilton at all. I had to wait 15 minutes for the night auditor to come from the back, I had to even call the hotel when I was at the front desk for him to come and pick up the phone so he could notice I was there. No apologies or anything like that, he just laughed it off and did not care. I went up to the room and the AC was not working and again no apologies or anything, and was moved to another room when I requested it. Finally, the ac in the other room did worked but that room was not impressive at all, curtains were torn and when taking a shower the water would get to the floor. I will never stay there again when going to Virginia for work. Customer service from the Night Auditor on 2/9 and the morning person on 2/10 left a lot to desire. Its disappointing from a Hilton Hotel and for a member of Hilton specially.
Feb 27th, 2024