ProSource of Richmond

Worst customer service ever!! Told me my rug would be ready in 1-2 weeks, it took 6!! My contract said they would deliver, they did not!!
Sep 26th, 2023

Great selection and great attention to detail as well as personable
May 24th, 2023

Right from jump, everybody who worked at ProSource was very friendly. I worked with Dave to select flooring. I had a good idea of what I wanted in quality and look, and Dave helped me select samples to take home. He did not try to up-sell me at any time. Once I selected my flooring, he ordered it right away. Dave was always very transparent and informative, keeping me up-to-date on the progress of the order. At the time of this review, my product is en route but has not yet arrived, but I expect I will be pleased with it when it does.
Jan 1st, 2023

The service at ProSource is outstanding! The staff, especially Susan and Terry, were exceptionally helpful, including during the initial order and then a subsequent addition to the order, which involved their help in increasing my loan amount with Synchrony Bank.
Oct 10th, 2022

Apr 5th, 2022