Surrey Downs Apartments

Mar 30th, 2024

I love my apartment and the team and mgmt are great they help you when you need they have a duck pond that i love
Feb 10th, 2024

My friend who used to live at Tukwila apartment managed by the Security Properties Residential, so he recommended me to look for their apartments. The perk is they cover sewer, garbage and water, and the price of the unit and parking fee is reasonable. I applied the unit online before checking the unit because I didn't want to lose the spot. It's good location and close by freeway I-90. Unfortunately, I didn't end up leasing the apartment due to sudden job relocation. However, I have to shoutout and give leasing consultant Veronica and property manager Shelleen recognition of their outstanding customer service and business integrity. I saw an open unit on the website and was interested to check out the place and made the appointment with Veronica. During the phone conversation with her, I asked a lot of questions. Veronica patiently answered all of them with professionalism and courtesy. At that time because the unit was still occupied with tenant, Veronica wasn't able to show me the unit until tenant moved out. When I visited the leasing office, Veronica and property Manager Shellen were friendly and welcoming me unlike few apartment staffs I met in the past that were unenthusiastic and impatience and wasn't given me clear answers. Veronica took me around to see the community surrounding and introduced me all amenities such as the pool, BBQ place, duck ponds, gym, complimentary gardening section and free honey collection on site for the tenants. In addition, because due to sudden job relocation, I have to withdraw my application. Shellen and Veronica returned my holding deposit fee as promised. My spouse and I really appreciate their customer service and warm and welcoming attitude even we didn't end up leasing the unit. The communication was clear and transparent throughout the leasing process. Nowadays it's rare to see businesses that maintain integrity. They really put heart into their job as we can see their enthusiasm and caring to all the potential and current tenants. I would recommend to others meet Shellen and Veronica and check out the units!
Jan 26th, 2024

Its very quiet and wonderful. :)
Jan 11th, 2024

Good location, quick work of management, cozy apartments,
Nov 8th, 2023