Abercrombie & Fitch

Its like the employees are having a contest to see who can care the least. I like their clothes, the quality hasnt gone as much compared to other stores. Though they are overpriced now. I liked a few things, but I couldnt bring myself to buy because of how terrible the service was.
Sep 11th, 2023

HORRIBLE CUSTOMER SERVICE!!!! Wish I could give negative stars in the review. I always see a bunch of teenagers working who have no idea what they are doing. They keep making fun of each other mistakes while checking out people and extremely unprofessional!!! The worst store I gone into, the guy who just joined the cashier staff is the worst. He has no idea what hes doing and keep doing wrong checkouts always. The girls around him keep bossing over him and the they are also fit for nothing! Hate visiting this place for shopping and wish they have a revamp of new PROFESSIONAL staffs around and not some random teen people slacking around!!!!!! They didnt let me return my online order, so stupid enough to tell that I need to preserve my tags eventhough I had my damn receipt! Omg the customer service here is horrendous and needs to take care of. The other day I went straight into the jeans section to pick something and there was this Asian staff, short, dark haired who had silently farted since no one was around and kept folding clothes! How disgusting can these staff get!! YUCKKKK I had to run out from the section to get a breath of fresh air! Never coming back
Sep 11th, 2023

They are really bad customer service They not respectful and waiting time even you have the invoice they will keep you on hold they are not a professional I will contact the Branch Manager.
Aug 28th, 2023

I wish I could give less! Isabella, the manager was so rude to my husband because he is black. My young sons were even like dad she was rude for no reason
Jun 29th, 2023

Terrible store selling ridiculously overpriced clothing with zero customer support backing. I paid $80 USD for a button up shirt only to have it start breaking down and pilling within a week. Went back to the store and asked for not even a refund but an exchange for an equally poor quality replacement and they refused. They told me there was nothing they would do. I genuinely feel robbed, my money was stolen from me under the pretense of being delivered at least a semi-decent quality item and I got a shirt for what 1 week? I'm going to call head office and update this review afterwards. Why would anyone buy from this store when you're paying so much money with zero recourse? Extremely disappointed, please consider buying elsewhere. Lots of places have similar low quality but at least are a fraction of the price.
Jun 29th, 2023