Chamber of Commerce

      KeyBank

      ( 24 Reviews )

      KeyBank
      Learn more about KeyBank's products and services
      Yext Power Listing.
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      Hours

      Saturday:
      10:00 AM - 1:30 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.3 - (24 reviews)
      8
      0
      0
      0
      16
      Read Our 24 Reviews

      Chamber Rating

      Verified Member
      2.3 - (24 reviews)
      8
      0
      0
      0
      16
      › ‹
      • Jeremy

        Hands down best bank around !
        Sep 12th, 2023

      • Nathaniel Williams

        Stupid policy, go in to close an account, and it makes me delay it a day, then it lets another charge through over drafting my account and preventing the closure. Also Janet was extremely condescending over the phone, treats you like a child if you're upset with their policy. Horrible service, horrible bank.
        Aug 6th, 2023

      • Judy Lillie


        May 16th, 2023

      • Deome

        Awful bank, demanded a birth certificate to open an account, and then refused to give me my money back when I asked them to close my account because management isn't in on Saturday.
        Apr 25th, 2023

      • Teresa Gutierrez

        I'd rather slam my hand in a door jam!
        Jan 29th, 2022

      Read Our 24 Reviews

      About
      KeyBank

      Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU; and a website, Key.com, and mobile app that provides account access and financial products 24 hours a day.

      Contact Info

      Products

      • Checking Accounts
      • Savings Accounts
      • CD's
      • Loans & Lines of Credit
      • Credit Cards
      • Investments

      Services

      • ATMs
      • Online/Mobile Banking
      • KeyBank Relationship Rewards
      • Safe Deposit Boxes
      • Investment Services

      Languages

      • English

      Questions & Answers

      Q What is the phone number for KeyBank?

      A The phone number for KeyBank is: (360) 438-9558.

      Q Where is KeyBank located?

      A KeyBank is located at 8303 Martin Way E, Lacey, Washington 98516

      Q What is the internet address for KeyBank?

      A The website (URL) for KeyBank is: https://www.key.com/locations/wa/lacey/BRCH47310188/8303-martin-way-east?ppc=cmpyxt

      Q How big is KeyBank?

      A KeyBank employs approximately 20+ people.

      Q What days are KeyBank open?

      A KeyBank is open:
      Saturday: 10:00 AM - 1:30 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 6:00 PM

      Q How is KeyBank rated?

      A KeyBank has a 2.3 Star Rating from 24 reviewers.

      Hours

      Saturday:
      10:00 AM - 1:30 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM

      Ratings and Reviews
      KeyBank

      Overall Rating

      Overall Rating
      ( 24 Reviews )
      8
      0
      0
      0
      16
      Write a Review

      Jeremy on Google

      image Hands down best bank around !

      Business Response on Google Oct 1st, 2023
      Jeremy - Thank you so much for taking the time to share! We are glad you had a great experience, and will relay this compliment to our Branch Experience team. Wishing you a wonderful day! ^AS

      Nathaniel Williams on Google

      image Stupid policy, go in to close an account, and it makes me delay it a day, then it lets another charge through over drafting my account and preventing the closure. Also Janet was extremely condescending over the phone, treats you like a child if you're upset with their policy. Horrible service, horrible bank.

      Business Response on Google Jul 10th, 2023
      Hello Nathaniel, we are happy to review our account closure policy with you and make sure your questions are answered. Please email [email protected] with your full name, billing ZIP code and phone number and reference case# 92641 in the subject line if you have questions. Thank you.^CH

      Judy Lillie on Google

      image

      Business Response on Google May 25th, 2023
      Hello Judy, thank you for the 5-star rating. Wishing you a great day! ^PR

      Deome on Google

      image Awful bank, demanded a birth certificate to open an account, and then refused to give me my money back when I asked them to close my account because management isn't in on Saturday.

      Business Response on Google Apr 29th, 2023
      Hello Deome, please email your full name, billing ZIP code and phone number to [email protected] and reference case# 89804 in the subject line. Happy to call and review the account status with you. You can also call us at 1-800-539-2968 if you prefer.^CH

      Teresa Gutierrez on Google

      image I'd rather slam my hand in a door jam!

      Business Response on Google May 19th, 2021
      Hi Teresa - We're sorry to hear you feel that way. Is there anything we can help out with? Please send us an email at [email protected] with more details, and we'd be happy to look into your concerns. ^SH
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 24 Reviews )
      8
      0
      0
      0
      16

      Write a Review

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