Hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed

Chamber Rating

3.1 - (20 reviews)
9
0
1
3
7
Read Our 20 Reviews

Chamber Rating

3.1 - (20 reviews)
9
0
1
3
7
  • Itzel S.

    This is the worst branch to have a bank account. The employees are so rude and not helpful at all. I have a fraud issue and tried to call them to fix it and they said they would call me back and never did I had to call them before they close and when I went in the next day they said my account was closed and would never be able to bank with them bc apparently I was disrespectful. Worst place to have a bank account
    Sep 4th, 2022

  • Alice


    Jul 11th, 2022

  • Chloe Bott

    Do not sign up with UMPQUA. The worst customer service. And not everyone but 75% of the staff. Do not trust your money here. I have been with them for years and am finally going to close the account. Out of convenience and auto pay I've stayed. But I regret it now more than ever. Not a bank you can trust
    May 29th, 2022

  • M Te

    Manager takes on an extremely aggressive and condescending attitude when working with customers and doesn't seem quite cut for the responsibilities his job entails, cant speak for the whole company but this individual store I would avoid.
    Apr 5th, 2022

  • Keith Anderson

    Not a very good experience. I have had to go to Umpqua Bank just twice and both times I had a long wait even though I was the only customer with 4 tellers avoiding eye contact. Other banks I have been to have always jumped to provide prompt service when possible.
    Jun 30th, 2021

Read Our 20 Reviews

About
Umpqua Bank

Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our stores feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.

Contact Info

  •   360-491-4340
  •   (866) 486-7782
  •   Facebook

Questions & Answers

Q What is the phone number for Umpqua Bank?

A The phone number for Umpqua Bank is: 360-491-4340.


Q Where is Umpqua Bank located?

A Umpqua Bank is located at 749 Sleater Kinney Rd SE, Lacey, Washington 98503


Q How big is Umpqua Bank?

A Umpqua Bank employs approximately 20+ people.


Q What days are Umpqua Bank open?

A Umpqua Bank is open:
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed


Q How is Umpqua Bank rated?

A Umpqua Bank has a 3.1 Star Rating from 20 reviewers.

Hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed

Ratings and Reviews
Umpqua Bank

Overall Rating

Overall Rating
( 20 Reviews )
9
0
1
3
7
Write a Review

Itzel S. on Yelp

image This is the worst branch to have a bank account. The employees are so rude and not helpful at all. I have a fraud issue and tried to call them to fix it and they said they would call me back and never did I had to call them before they close and when I went in the next day they said my account was closed and would never be able to bank with them bc apparently I was disrespectful. Worst place to have a bank account


Alice on Google

image


Chloe Bott on Google

image Do not sign up with UMPQUA. The worst customer service. And not everyone but 75% of the staff. Do not trust your money here. I have been with them for years and am finally going to close the account. Out of convenience and auto pay I've stayed. But I regret it now more than ever. Not a bank you can trust


M Te on Google

image Manager takes on an extremely aggressive and condescending attitude when working with customers and doesn't seem quite cut for the responsibilities his job entails, cant speak for the whole company but this individual store I would avoid.


Keith Anderson on Google

image Not a very good experience. I have had to go to Umpqua Bank just twice and both times I had a long wait even though I was the only customer with 4 tellers avoiding eye contact. Other banks I have been to have always jumped to provide prompt service when possible.


Load More Reviews

Overall Rating

Overall Rating
( 20 Reviews )
9
0
1
3
7

Write a Review

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