Umpqua Bank
Permanently Closed
-
749 Sleater Kinney Rd SE
Lacey, Washington 98503 - 360-491-4340
Hours
Chamber Rating
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Itzel S.
This is the worst branch to have a bank account. The employees are so rude and not helpful at all. I have a fraud issue and tried to call them to fix it and they said they would call me back and never did I had to call them before they close and when I went in the next day they said my account was closed and would never be able to bank with them bc apparently I was disrespectful. Worst place to have a bank account
Sep 4th, 2022 -
Alice
Jul 11th, 2022 -
Chloe Bott
Do not sign up with UMPQUA. The worst customer service. And not everyone but 75% of the staff. Do not trust your money here. I have been with them for years and am finally going to close the account. Out of convenience and auto pay I've stayed. But I regret it now more than ever. Not a bank you can trust
May 29th, 2022 -
M Te
Manager takes on an extremely aggressive and condescending attitude when working with customers and doesn't seem quite cut for the responsibilities his job entails, cant speak for the whole company but this individual store I would avoid.
Apr 5th, 2022 -
Keith Anderson
Not a very good experience. I have had to go to Umpqua Bank just twice and both times I had a long wait even though I was the only customer with 4 tellers avoiding eye contact. Other banks I have been to have always jumped to provide prompt service when possible.
Jun 30th, 2021
About
Umpqua Bank
Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our stores feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.
Contact Info
- 360-491-4340
- (866) 486-7782
Questions & Answers
Q What is the phone number for Umpqua Bank?
A The phone number for Umpqua Bank is: 360-491-4340.
Q Where is Umpqua Bank located?
A Umpqua Bank is located at 749 Sleater Kinney Rd SE, Lacey, Washington 98503
Q How big is Umpqua Bank?
A Umpqua Bank employs approximately 20+ people.
Q What days are Umpqua Bank open?
A Umpqua Bank is open:
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Q How is Umpqua Bank rated?
A Umpqua Bank has a 3.1 Star Rating from 20 reviewers.
Hours
Related Categories
Ratings and Reviews
Umpqua Bank
Overall Rating
Overall Rating
( 20 Reviews )Itzel S. on Yelp
This is the worst branch to have a bank account. The employees are so rude and not helpful at all. I have a fraud issue and tried to call them to fix it and they said they would call me back and never did I had to call them before they close and when I went in the next day they said my account was closed and would never be able to bank with them bc apparently I was disrespectful. Worst place to have a bank account
Alice on Google
Chloe Bott on Google
Do not sign up with UMPQUA. The worst customer service. And not everyone but 75% of the staff. Do not trust your money here. I have been with them for years and am finally going to close the account. Out of convenience and auto pay I've stayed. But I regret it now more than ever. Not a bank you can trust
M Te on Google
Manager takes on an extremely aggressive and condescending attitude when working with customers and doesn't seem quite cut for the responsibilities his job entails, cant speak for the whole company but this individual store I would avoid.
Keith Anderson on Google
Not a very good experience. I have had to go to Umpqua Bank just twice and both times I had a long wait even though I was the only customer with 4 tellers avoiding eye contact. Other banks I have been to have always jumped to provide prompt service when possible.
Overall Rating
Overall Rating
( 20 Reviews )Write a Review
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