Chamber of Commerce

      The Phone Guys

      ( 268 Reviews )

      The Phone Guys
      • 720 Sleater Kinney Rd SE Suite G
        Lacey, WA 98503
      •   360-489-8247
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      Hours

      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      11:00 AM - 6:00 PM
      Sunday:
      11:00 AM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.7 - (268 reviews)
      245
      6
      1
      0
      16
      Read Our 268 Reviews

      Chamber Rating

      4.7 - (268 reviews)
      245
      6
      1
      0
      16
      › ‹
      • Elyse Comstock


        Apr 4th, 2024

      • Luis Alberto Cruz Silva

        I loved the attention they gave me, they helped me get my credit for my phone, very good service! I recommend it
        Apr 1st, 2024

      • Elaine Stubbings

        Good customer service
        Mar 29th, 2024

      • Sommer JOY Trude

        I've been here twice and neither time was the item sold for the price listed of offer up. I bought a pair of Samsung buds tonight. They charged me $20 more than listed price. You are not allowed to pair them in the store to see if they function. I left the store to pair and them. Dead! Finally charged them and the right ear is completely broken. I've tried troubleshooting for 3 hours now. I'm truly sad. Could have been a fair transition if they let you test product in the store. I don't leave bad reviews. I'm truly sad.
        Mar 29th, 2024

      • kidkruschev

        Went there a couple weeks ago because I saw an advert for a PS5 that could be paid off in payments. Went to the store to inquire about it and was informed of the entire process. I left with a PS5! The employees are not pushy at all, only giving you the information you ask for and not trying to sell you something until you make that decision yourself. They were super friendly and helpful!!
        Mar 28th, 2024

      Read Our 268 Reviews

      About
      The Phone Guys

      The Phone Guys is located at 720 Sleater Kinney Rd SE Suite G in Lacey, Washington 98503. The Phone Guys can be contacted via phone at 360-489-8247 for pricing, hours and directions.

      Contact Info

      •   360-489-8247

      Questions & Answers

      Q What is the phone number for The Phone Guys?

      A The phone number for The Phone Guys is: 360-489-8247.

      Q Where is The Phone Guys located?

      A The Phone Guys is located at 720 Sleater Kinney Rd SE Suite G, Lacey, WA 98503

      Q What is the internet address for The Phone Guys?

      A The website (URL) for The Phone Guys is: https://www.phoneguysonline.com/

      Q What days are The Phone Guys open?

      A The Phone Guys is open:
      Friday: 10:00 AM - 7:00 PM
      Saturday: 11:00 AM - 6:00 PM
      Sunday: 11:00 AM - 5:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM

      Q How is The Phone Guys rated?

      A The Phone Guys has a 4.7 Star Rating from 268 reviewers.

      Hours

      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      11:00 AM - 6:00 PM
      Sunday:
      11:00 AM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM

      Ratings and Reviews
      The Phone Guys

      Overall Rating

      Overall Rating
      ( 268 Reviews )
      245
      6
      1
      0
      16
      Write a Review

      Elyse Comstock on Google

      image

      Business Response on Google Apr 4th, 2024
      Thank you for your business !The Phone Guys Laceywww.phoneguysonline.com

      Luis Alberto Cruz Silva on Google

      image I loved the attention they gave me, they helped me get my credit for my phone, very good service! I recommend it

      Business Response on Google Mar 26th, 2024
      Thank you for your business ! The Phone Guys Lacey www.phoneguysonline.com

      Elaine Stubbings on Google

      image Good customer service

      Business Response on Google Apr 4th, 2024
      Thank you for your business ! The Phone Guys Lacey www.phoneguysonline.com

      Sommer JOY Trude on Google

      image I've been here twice and neither time was the item sold for the price listed of offer up. I bought a pair of Samsung buds tonight. They charged me $20 more than listed price. You are not allowed to pair them in the store to see if they function. I left the store to pair and them. Dead! Finally charged them and the right ear is completely broken. I've tried troubleshooting for 3 hours now. I'm truly sad. Could have been a fair transition if they let you test product in the store. I don't leave bad reviews. I'm truly sad.

      Business Response on Google Mar 28th, 2024
      Hi Sommer, Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced.As part of our commitment to customer satisfaction, we're pleased to inform you that the device is covered by our warranty, and we're more than happy to facilitate an exchange for you.The device you received is in good condition and is priced at $69. Alternatively, we also have fair condition devices available for $49. You can find more information about these options on our website at www.phoneguysonline.com.We truly apologize for any inconvenience this may have caused you and assure you that we're dedicated to making things right for you as soon as possible. Warm regards,The Phone Guys

      kidkruschev on Google

      image Went there a couple weeks ago because I saw an advert for a PS5 that could be paid off in payments. Went to the store to inquire about it and was informed of the entire process. I left with a PS5! The employees are not pushy at all, only giving you the information you ask for and not trying to sell you something until you make that decision yourself. They were super friendly and helpful!!

      Business Response on Google Apr 4th, 2024
      Thank you so much, . It is a pleasure to hear how great your experience was with our team.The Phone Guys Lacey www.phoneguysonline.com
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      Overall Rating

      Overall Rating
      ( 268 Reviews )
      245
      6
      1
      0
      16

      Write a Review

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