Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM

Chamber Rating

3.4 - (90 reviews)
49
6
1
3
31
Read Our 90 Reviews

Chamber Rating

3.4 - (90 reviews)
49
6
1
3
31
  • James McGrath

    Nice place, helpful people.
    Feb 14th, 2024

  • Jeff Summers

    Yet again the customer service here sucks I think as soon as i can ill be closing my accounts
    Dec 18th, 2023

  • J K

    Silas has earned another 10 stars from us ! !! My husband ( KOEN VOCABULARY - Hint: BEST OF THE BEST 2 ) was so impressed with him a year ago when Silas helped him open his account, and he wrote a 10-star review of Silas. We've both been in this branch from time to time, and Silas is always helpful and glad to see us. And we're also so happy to see him too! Just yesterday, Silas helped me open my account, and as always, he is the most professional & friendly banker we've ever encountered. What really impresses me about Silas is when he's unsure of something, he always makes sure to double check with his boss to offer us the correct information and set up our accounts without any issue. Believe me, not every banker is this thorough and efficient at other institutions. Oh, btw, thank you, Michelle - The Boss, for always making yourself available & visible for your customers & bankers! It's your effort that your branch runs smoothly even though it appears to be busy all the time. Back to Silas, I am so thankful for his excellent customer service and thoroughness in his work every time! Dear Silas's superiors, would you please offer him a raise & promotion for consistently excelling in his work? I feel bankers like Silas should be celebrated as he's a huge asset at BECU, and I hope you never lose him to another bank! Thank you!
    Jan 12th, 2024

  • Florin Cojocaru

    Great service and staff.
    Dec 12th, 2023

  • Shaun Montoya

    Last Friday I nearly lost the last two years worth of my work savingsit was the only thing I had going for me. I came here on a sort of last ditch attempt to try and save what I assumed had already been stolen. I was helped by Luke, who is definitely the most contagiously joyful person Ive ever met. I had a wonderful experience. I highly recommend this location. Luke, thank you man. You saved a life my brother. Cant thank you enough.
    Oct 19th, 2023

Read Our 90 Reviews

About
BECU credit union

BECU credit union is located at 1320 Marvin Rd NE Ste C in Lacey, Washington 98516. BECU credit union can be contacted via phone at 800-233-2328 for pricing, hours and directions.

Contact Info

  •   800-233-2328

Questions & Answers

Q What is the phone number for BECU credit union?

A The phone number for BECU credit union is: 800-233-2328.


Q Where is BECU credit union located?

A BECU credit union is located at 1320 Marvin Rd NE Ste C, Lacey, WA 98516


Q What is the internet address for BECU credit union?

A The website (URL) for BECU credit union is: https://www.becu.org/locations/Hawks-Prairie?utm_source=G&utm_medium=lpm&utm_campaign=service_neighborhoodfinancialcenters_ms1_other


Q What days are BECU credit union open?

A BECU credit union is open:
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM


Q How is BECU credit union rated?

A BECU credit union has a 3.4 Star Rating from 90 reviewers.

Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM

Ratings and Reviews
BECU credit union

Overall Rating

Overall Rating
( 90 Reviews )
49
6
1
3
31
Write a Review

James McGrath on Google

image Nice place, helpful people.

Business Response on Google Feb 13th, 2024
Thank you very much for your kind comments, James! It is a pleasure to have you visit our branch. Thanks for sharing your positive experiences with us. Providing our members with the best service and value possible is our ongoing commitment. Thanks for being a member!

Jeff Summers on Google

image Yet again the customer service here sucks
I think as soon as i can ill be closing my accounts

Business Response on Google Apr 25th, 2023
Thank you for reaching out to us, Jeff. We are sorry to hear that you had a negative experience. We would like to hear what happened and do our best to resolve it for you. Please email us at [email protected] with your full name and phone number, and we'll contact you.

J K on Google

image Silas has earned another 10 stars from us ! !!
My husband ( KOEN VOCABULARY - Hint: BEST OF THE BEST 2 ) was so impressed with him a year ago when Silas helped him open his account, and he wrote a 10-star review of Silas. We've both been in this branch from time to time, and Silas is always helpful and glad to see us. And we're also so happy to see him too! Just yesterday, Silas helped me open my account, and as always, he is the most professional & friendly banker we've ever encountered. What really impresses me about Silas is when he's unsure of something, he always makes sure to double check with his boss to offer us the correct information and set up our accounts without any issue. Believe me, not every banker is this thorough and efficient at other institutions.
Oh, btw, thank you, Michelle - The Boss, for always making yourself available & visible for your customers & bankers! It's your effort that your branch runs smoothly even though it appears to be busy all the time. Back to Silas, I am so thankful for his excellent customer service and thoroughness in his work every time! Dear Silas's superiors, would you please offer him a raise & promotion for consistently excelling in his work? I feel bankers like Silas should be celebrated as he's a huge asset at BECU, and I hope you never lose him to another bank! Thank you!

Business Response on Google Jan 21st, 2024
Hello, JK! WOW! What a wonderful review, thank you for taking the time to share the positive experience you have had at our branch. Providing positive experiences for our members is certainly our goal, and we're glad to hear we exceeded your expectations. Thank you for your kind words, we've passed them on to Silas, Michelle and the team! Enjoy your day and thank you!

Florin Cojocaru on Google

image Great service and staff.

Business Response on Google Dec 29th, 2023
Thank you very much for your kind comments, Florin! It is a pleasure to have you visit our branch. Thanks for sharing your positive experiences with us. Providing our members with the best service and value possible is our ongoing commitment. Thanks for being a member!

Shaun Montoya on Google

image Last Friday I nearly lost the last two years worth of my work savingsit was the only thing I had going for me. I came here on a sort of last ditch attempt to try and save what I assumed had already been stolen. I was helped by Luke, who is definitely the most contagiously joyful person Ive ever met. I had a wonderful experience. I highly recommend this location.
Luke, thank you man. You saved a life my brother. Cant thank you enough.

Business Response on Google Oct 28th, 2023
Hello, Shaun! We appreciate you taking the time to write such a great review! Providing positive experiences for our members is certainly our goal, and we're glad to hear we exceeded your expectations. Thank you for your kind words, we've passed them on to Luke and the team! Enjoy your day and thank you!

Load More Reviews

Overall Rating

Overall Rating
( 90 Reviews )
49
6
1
3
31

Write a Review

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