Wells Fargo Home Mortgage

Lame
May 14th, 2021

Dec 22nd, 2020

Dec 4th, 2019

Just took our parents to Wells Fargo Bank for some personal finances. We work with Brittany personal banker, she is GREAT with our parents. We spend about an hour or so with us, she was very patient and answer all our concerns and questions. She is awesome 80)!
Apr 25th, 2019

I’m so disappointed with this bank!! Especially with the opening manager she was so rude & refused to help me. I had made an appointment weeks ago got a conformation # time & date. This morning when I arrived at 10:20a appt 10:30a the manager had just opened door for another so I asked her do I wait outside till appt or can I go inside she said no they are closed only one person working. I explained I had appt & never got a n email stating that there was a cancellation. She actually told me that she can’t help me & that she didn’t have time to. She also told me that I can look for another branch. When I told her that this was unacceptable that there was no notice of canceling & that this was urgent & why appointment was made due to me leaving town. She rudely said again that she didn’t have time & couldn’t help & proceeded to shut door. I had to drive all the way to Stanwood for help & luckily they scheduled me for appt at 12p which gave me enough time to get there. The employee Iris was awesome. She gets a 10/10 Oak Harbor -10 will not come back to this branch.
Jul 22nd, 2021