Imber at Union Mills

Feb 7th, 2024

This property is truly beautiful! The staff, especially Jessica, is super helpful and you can tell she really cares about the property. 10/10 would recommend!
Jan 31st, 2024

Jan 27th, 2024

Jan 26th, 2024

Pros: Close to JBLM safe area Dog friendly Maintenance quick to respond Management is attentive Cons: The parking situation here is insane. I regularly have to park 3-4 apartment complexes over, if not on the other side of the road in the other gated complex. There isnt enough parking for the amount of residents. You have to pay $50 to get a reserved spot or park extremely far away, even though all the spots are numbered. Very frustrating coming back from long shifts to that. The trash valet being mandatory is also annoying. Have to pay $25 a month when I could just take it down to the dumpster myself. Considering I only have about 1-2 bags a week Im paying someone $4-5 to take each bag. Would much rather save that money for something else considering the cost of living here, there should be an option. The dumpster is also regularly overflowing. Can definitely tell a lot of the stuff is cheap. The paint comes off super easy even with a command strip. The counters at the bar area still have writing all on the bottom of them. And there is paint on the baseboards in the bathroom from where the painters missed. Just the little things that dont really make a difference in the day to day but could be better. Id definitely recommend nails over a command strip for sure to avoid any issues with move out. Had a lot of issues when moving in (dryer not working, washer issues, leaking sink, fan shaking, garbage disposal not working, but management fixed it quick) just be aware you may have issues since its a new build. The power is out frequently with little notice in the phase 2 buildings due to construction. If you work from home or otherwise enjoy having power I would not recommend moving here until construction is complete. This is the 3rd or 4th time weve had a power outage for construction. Sometimes its 2 hours, could be 8+ hours depends on the day. You wont get any sort of compensation for the inconvenience. If you get a package good luck. It may go to the locker, may go to the leasing office, maybe itll go to your door or mail box. Theres no telling. If you get it at the leasing office they wont call or email you, you just have to figure it out. If the lockers go down youll wait awhile to get your package. I had to wait 1.5 weeks to get my box when the locker system broke because they couldnt open the locker due to a 3rd party issue. This ones my fault, yes. However if you lose or break your key card for the gym be prepared to pay $150. Bit excessive for a key card. Youll spend a lot of unnecessary money here and could be happier else wear in Lacey for a bigger space and less costs for the basics such as parking and not paying for trash valet. If I could go back in time I would have chosen another apartment complex personally but itll do for a short time. Edit: the cost of carports just raised to $60 with no warning. So unless you wanna now pay $60 youre gonna park far away. Military absolutely stay away from this place if you want to save any of your BAH. Lots of hidden fees and charges
Feb 4th, 2024