Orchards KinderCare

Danielle is rude, and unprofessional and should not be in charge of handling anything with children or parents and privacy. I will be contacting corporate about the privacy laws that need to be enforced with this center. I have used the application to communicate on their website and they justified their unprofessional behaviors by stating they didnt have a current phone number for me. My kids will not be coming back here ever again. Im honestly traumatized by the fact that my children had only been here two weeks and had stories about the staff screaming at kids and making them cry. This center shouldnt be open. You women are mean and mean to children and Ive personally seen/heard it over the phone when I called.
Sep 22nd, 2023

So far so good my baby girl does well there
Aug 26th, 2023

Parents beware!!!! My nephew has been in attendance in your facility for almost 5 years since he was 4 months old. It was a place where he formed good friendships, and the staff at the time really cared about the children and their development. Over the past year, weve continued to see repeated teacher turn over, lack of staffing, closures, and the new staff being bought in either does not follow what should be standard practices to keep kids safe, engage, and develop children or they frankly dont care about their wellbeing. My concerns, and those of other parents continue to be met with animosity and contempt. Often with blame being placed on the children, rather than the adults who should be guiding and caring for them. Within the past few months it has become apparent that neglect, abuse, and inappropriate practices makes it unsafe for children to remain in this facility. No child should ever be forcibly held down to nap, an occurrence that has happened atleast twice that I am aware of with my child and never addressed in an appropriate manner. Additionally, teachers have left unsafe items within children reach such as pepper spray with toddlers, unattended children while teachers are on their cell phones or not engaging and watching the children to ensure they are safe, staff of all levels talking negatively about other kids, parents, and staff within earshot of the children and parents, and teachers using inappropriate language directly at children on occasion. I am happy to discuss with corporate my concerns, and suggest that follow-up with other recent de-enrolled students parents be done if it has not already taken place. This was a very hard decision but the place we loved and felt was a second family for our son is no longer there, and my hope is change will be made to bring it back to a safe nurturing place for children to grow and prosper.
May 11th, 2023

I am incredibly grateful for Ms.wendy in the school age room. She has created a bond with my daughter and holds her accountable just the same as we do during this time of distance learning. She has treated this covid year with grace and certainly helped our student through this trying time. I appreciate her communication as well as her calming spirit. I am excited at the prospect of she continuing with Ms.wendy during the summer as well.
Feb 13th, 2022

This review is LONG overdue. I havent been able to type this without tears in my eyes. The staff here at Orchards Kindercare were truly the best. The most heartbreaking part of loving states was taking our son out of the care of this amazing facility. Moving away from family made us depend on OK to help take care of our son while we worked. Just knowing your child is safe, well taken care of, and is somewhere that they actually love being is amazing. My son has severe asthma and the staff was able to care and treat him as needed. If I couldve taken the facility and all its staff with me I would have. If life ever brings me back to Washington with a little one Id definitely return here! Love and miss all the staff!
Jun 28th, 2021