Sonesta Essential Fairmont

Apr 30th, 2024

Had a wonderful experience. Laura, the on site manager is second to none. Her courtesy and professionalism in the hospitality industry is exceptional. You're blessed to have her there. You'd be wise to make sure you not only take care of her, but make sure she's part of your team, even in higher positions than she currently is fulfilling. Respectfully, James J. Hamrick
Apr 29th, 2024

Apr 1st, 2024

Older rooms...Great staff
Apr 1st, 2024

Pay a little more and stay somewhere else. I reviewed this hotel about a year ago when they had no clean towels all weekeend except for what was in our room when we arrived. After that experience I said I would never stay here again. However, due to a dance competition in town it was the only place in town that could accomodate all of us. The rooms are small but they are clean and modern. Amenities: There's no lounge area. There are no electrical outlets in the lobby seating area or the breakfast area. Business travelers don't have many choices. The workout room has 3 cardio machines. There's no swimming pool. Food: They a have a juice dispencer with 4 spouts but only 1 is stocked. Only 2 types of cereal and oatmeal. The hot beakfast was frozen sausage and eggs from a box. They didn't have waffles because the "waffle truck" hasn't been here in weeks? There weren't even any plates to use for food.
Mar 25th, 2024