Jackson Hewitt Tax Service

shana oneal _{on Google}

Apr 1st, 2023

Melinda over at the Walmart location in Appleton, WI was great! Very personable, professional, and quick and efficient. Thank you!

Tanya Fenner _{on Google}

Jan 26th, 2023

Staff was great! Went through everything thoroughly and explained things well when we had questions.

Danielle Seymour _{on Google}

Jan 13th, 2023

Awesome customer service! Melinda was very patient and helped me complete my taxes! I look forward to working with her in the future!!

Faye Hinkley _{on Google}

Feb 23rd, 2022

I booked an appointment online for 2:00 PM at one location. When I got there (early) I told the woman I had an appointment at 2:00. She said, "I'm all booked" and I told her "yes, and your 2:00 appointment is with me" She said "but that's my lunch hour" She did not honor my reservation but called to another location, about 20 minutes away, to take my taxes there. She told me she had tried to call me and emailed me but I saw no missed call or email from her, which means she lied. I did travel to the other location because I needed to get it done that day. The person at this location completed the tax preparation but it took an hour and a half, and I didn't have many forms. Very unhappy with the entire experience.