Arvest Bank ATM

My granddaughter was at your bank today and she was charged to cash a payroll check drawn on your bank. I would like to know when banks started charging to cash checks that are drawn on them?
Jan 27th, 2024

Went over to get two 5s, and a roll of quarters and the girl at the window (Sally) looked at us like she had no idea what we were asking for. After telling her TWICE, she took 5 minutes trying to figure out the process. THEN Sally gave us the check slip to verify the amount we were withdrawing, and she looked at us suspiciously. After another 5-7 minutes of waiting, Sally walked back over and asked if she could help us with something??? Her manager (I think??) then explained that Sally was new and it would just be a few more minutes for what we asked for! Why???? She had just gotten done helping two other customers at two different lanes-- it shouldn't have been an issue for her! We shouldn't be late for appointments because managers can't train their employees properly! Don't train on OUR time. No one cares about customer service at this bank!
Dec 31st, 2023

This bank charges you $5 to cash a check if you dont have an account with them. Such a rip off.
Aug 18th, 2023

Slowest branch EVER! They dont even have a lobby so the driver-thru service should be top notch! P.S. I had time to leave this review while waiting in drive thru after sending my paperwork for a simple deposit. P.P.S. Go to the branch across from NWACC, they ROCK!
Dec 5th, 2022

This location has always been super helpful and great customer service. Angela is the best and been great to work with during a loan process.
Nov 24th, 2022