Threads Cleaners

These guys do such a good job. Been going here for years!
Nov 30th, 2020

Love the place and prices. The really do a great job
Feb 3rd, 2018

Same day fluff and fold. Drop by 10am pick up after 4p.
Oct 3rd, 2017

On Wednesday, October 8, 2014, I dropped off three items to be dry cleaned--a pink blazer, a pair of designer jeans, and an embellished sweater. I am extremely unhappy with how one of my items turned out and with the overall service I have received from Threads. I used Threads about five years ago when I worked in San Marcos, but I decided to go elsewhere due to the difficulty I had communicating with the owner and slight damage to a handmade jacket, which I chose not to pursue at the time as the jacket was still wearable. I recently started working across the street and decided to give Threads another chance. The owner had some difficulty updating my information in his system, which was frustrating, but I thought we were able to fix it in the end. When I arrived to pick up my items on Thursday, October 16, 2014, I was told that my items had been "delivered" even though I had not requested this service or given a current address. Fortunately, during the 10 minutes that I was discussing the situation with an employee, someone else was able to find my clothes. Today, I put on my pink blazer and immediately noticed that it had shrunk. Two weeks ago it fit beautifully. Now it is unwearable. I paid approximately $150 for the blazer in April 2014 at Banana Republic. It is in excellent condition aside from the shrinkage. I asked the owner to reimburse me for the blazer in the amount for $112.50, which I believe is the fair replacement value as I have owned the item for several months. The owner refused to do anything about the damage, saying instead that "It's always the first-time customers like you who complain about damage." (I think he's insinuating that me and other first-time customers are making up these claims. I would argue that they mess up clothes so often they probably have a lot of people who don't come back.) I would steer clear of this dry cleaner.
Aug 21st, 2014