Storm General Builders Inc.

It is to my dismay, that I feel obligated to leave the following review. This company is like many run of the mill company's: it has a low work ethic, bad management and most importantly is utterly, unreliable...During the project, they left many hazardous and dangerous objects such as nails, a pile of trash, and sharp, sheet metal from the old rain gutters and splintered wood ( similar to a spear or harpoon) from the tear down of the previous roof, in the yard. There was no respect for pets or children whom may have been harmed by these obstacles. The trash pile stayed in place in the walkway for weeks before being collected. They had to be called several times to find out when they would come back to finish the job. While committing to this job, there were up to 1 to 3 week intervals when they did not show up. They prolonged the job to a much longer length of time, which became a inconvenience. After leaving many obstacles, like ladders, tools and supplies in the yard, this work ethic really took away from the quality of the job. The owner was onsite most of the time, yet these oversights were never corrected. Needless to say, the obvious notion that attendance and verified commitment did not seem to be a priority. A friendly word of advise, pay in intervals (Do Not Pay in Advance), babysitt the job and be prepared to supervise because there will need to be a lot of handholding when dealing with this company.
Aug 1st, 2022

This company has the worst customer service and Martha is rude. I would never trust this company to work on my home!!!!
Aug 4th, 2020

DO NOT EVER USE STORM GENERAL!!!!!September 9th, 2019, while driving on Sweetwater Road, I noticed a large puddle of what I thought was water, just about even with the 805 on ramp and off ramp.  I saw the car just ahead of me in the right lane go through the puddle which was not water, but white paint. I was in the left lane so I slowed down hoping to miss the paint.  A worker with Storm General was just leaving the scene of the puddle carrying a five gallon empty bucket of white paint that had fallen from their truck.  The driver of Storm General Builders was parked in the middle lane and was ready to leave.  I pulled in front of them and walked back to their truck, knocked on their rolled up window and asked them for a business card.Unfortunately, we had $300.00 worth of paint damage on our car.  We drove to Martha Betancourt's (OWNER) home and place of business.  Because of a very high fence and dogs, we called Martha Betancoourt from our car.  Martha Betancourt stated she was out of town, but very apologetic and said she would take care of it and would be in contact with us. Martha Betancourt has made absolutely no contact with us.  Martha Betancourt will not accept our telephone calls.  We sent her by registered mail, a copy of the bill.  NO RESPONSE!!!!  We are now in the process of taking Martha Betancourt and her business to small  claims court WITH PICTURES.  We would think a business owner (Martha Betancourt) would be more than willing to take care of a small claim.  Martha Betancourt's lack of concern, shows and tells you what kind of business  she runs. She certainly doesn't deserve one star, but to make a comment, you have to mark at least one star.  We are also contacting BBB.Our advice, DON'T EVER USE STORM GENERAL BUILDERS!!!!!  MARTHA BETANCOURT IS A LIAR!!!!!Joan
Oct 17th, 2019

I used Storm General Builders Inc. to replace our existing rain gutters. I worked directly with Guillermo to get them replaced.I have a 8,000 sq ft  (it's a sizable house) home and sometimes the bids I get can be crazy different. So with any home remodel bids, I get 3-4 quote and this company quoted me mid-range (not the lowest but not the highest of the 4). I took a chance with this company since I didn't see any reviews minus the negative roof review by a neighbor. I actually got their number through a referral and I'm glad I took the plunge and went with them. I have lots of home renovations (roof replacement, bathroom reno, mold remediation) and let me say the whole process of renovation and contractors (especially when they sub contract) is such a nightmare. Workers sometimes don't show up or do half days or they do such a bad splotchy job.  So when I came to re-doing our gutters, I didn't have too much expectation on service and assumed I would have to be on their case about their work. But boy was I blown away by the whole white glove service I felt with this company. It was Guillermo and one other helper that did the whole house from start to finish. Guillermo was more than patient as he had to wait for our roofers (who took forevveeerrr) to fix parts of the roof and he was more than accommodating and super prompt when I contacted him. He even fixed and painted a part of the fascia board that the roofers carelessly "patched up". Can't say it enough that he went way above and beyond. I could not write more of a glowing review on my experience with him and his helper. Just to be clear, this review is purely a neighborly thing I wanted to share - I am not getting any commission nor am I affiliated with this company. He didn't even ask for a review, I just wanted write one because the experience of the whole thing was that good. Guillermo is your guy!
Jun 9th, 2019