Kasa Niche Hotel Redwood City

Hi Arturo,Thank you for sharing your wonderful words about Kasa Niche Hotel Redwood City! We're thrilled you enjoyed the seamless self check-in and checkout processes, the modern and inviting space, and the exceptional comfort provided during your stay. Your kind words motivate us to continue delivering memorable experiences for our guests. We can't wait to welcome you back for another fantastic stay!Best regards,Team Kasa

Hi Guy,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Sathvik,We deeply apologize for the inconvenience caused by the water shortage in the shower during your stay at Kasa Niche Property Redwood City. We understand how frustrating this must have been for you and we are truly sorry for the disruption it caused to your experience. Please rest assured that we have taken immediate action to rectify this issue and prevent it from happening in the future. As a gesture of our apology, we have processed a refund to your account for the inconvenience.We appreciate your patience and understanding during this matter, and we hope that we can have the opportunity to welcome you back to our property under better circumstances.Sincerely,Team Kasa

Hi Jessica,We are absolutely delighted to hear that you loved staying at Kasa and experienced clean, modern, safe, and seamless communication during your visit. Your kind words truly motivate us to continue delivering exceptional hospitality experiences. We can't wait to host you again soon!Best regards,Team Kasa

Hi Estanis,Thank you for sharing your feedback with us. We're truly sorry to hear that your stay didn't live up to expectations due to the room size and noise from the minibar. Ensuring the comfort and satisfaction of our guests is our top priority, and we regret any inconvenience this may have caused you.We appreciate you bringing these issues to our attention. Rest assured, we are taking steps to address and rectify these concerns to prevent future occurrences. Your input is invaluable in helping us improve our service and maintain the quality our guests deserve.Thank you for choosing us for your stay, and we sincerely hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely,Team Kasa