LA Solar Group

Yellow Cedar House _{on Google}

Sep 12th, 2021

This is by far the worst solar company in Los Angeles

Steve Luce _{on Google}

Sep 12th, 2021

LA Solar has gone above and beyond when it comes to customer service. We live remotely so our internet is sporadic and it caused not always good Enphase reporting. Due to this LA solar corrected the issue at no cost to me by an installation of some type of additional satellite internet specifically for the Enphase devise.

Nancy Fox _{on Google}

Sep 6th, 2021

I have been trying to get my system checked for weeks. They said they would come to check but did not. My last call today was another run around. I am very dissatisfied with this group and would not use it again

Francisco Rodriguez _{on Google}

Sep 13th, 2021

In entered into contract with this company back in April of this year. John, the sales rep was very attentive and answered all my questions. However, pressured me into signing all documents ASAP. Based on the initial interaction I thought this was a professional company and felt they would do a good job. Fast forward to now, mid September, I can’t even get one single person to call me back. Through the whole process, they missed multiple appointments to do the installation, patching walls, an even numerous inspections. The inspector even told me that he’s had many issues with this company. I wish I had known this. The utility company has finally given me the Permission to Operate, which is what we had been waiting for, for over a month. However, LA Solar has been MIA for months. Oh! Their finance office called me a few weeks ago telling me that the loan documents I had signed back in April were no longer valid because they were not doing work with that company any more. So they had me apply for a loan with another company, affecting my credit score AGAIN! I was told that my first payment would be 30 days after the panels were turned on. However, now I’m being told that my first payment is on October 1st. Even though the panels are not turned on yet. I have emailed about 10 people and no one is replying. Everyone’s voice mail boxes are always full. Please look somewhere else if you are looking for solar panels. This company is not professional, they are hard to work with, and even city inspectors are not happy working with them. LOOK SOMEWHERE ELSE!!!!!

Brian Stempeck _{on Google}

Sep 12th, 2021

LA Solar Group has provided the single worst customer experience I've ever had. It's taken a full year to get a battery installed, and have been unable to finish the job. The scheduling is an absolute nightmare. They text customers the day before, sometimes the day of the service and give a four window. And then they don't show up. Every phonecall, text and email is with someone different. It's impossible to tell who actually works there. Half the time you're speaking with the Nevada Solar Group instead.
In the past 6 weeks, LA Solar Group has made 3 separate appointments to come finish my project. Each time, after I waited at home for 4 hours, they texted me that night that the technician couldn't make it.
AVOID THIS COMPANY AT ALL COSTS AND SAVE YOURSELF THE HEADACHE.