Rosewood Washington DC

San Kar _{on Google}

Mar 23rd, 2024

This review is about the experience, I had when I gave an interview for the IRD position, not about other services.
I was totally dissatisfied the way HR and the management of Rosewood hotel work. Firstly, they posted a vacancy for the IRD server without disclosing that the position is the hybrid position and just posting the duties of the ird server in indeed. For the management information there is a big difference between a polisher and IRD server. Dont fool people.
Please, do not call the applicants over the phone, describe that the opening is for IRD server and give completely wrong information and only inform about the position in the interview. Just dont call applicants and surprise them with different duties in the interview. There was no coordination between the HR and management. They totally gave me wrong information about the shift start time of the particular position and wasted my time by providing false information over the phone. Be respectful to others time as well.
You claim to be a Forbes 5 star hotel , but five star service has to be given not only to the guest, but anybody who deals with the hotel: vendor, applicants, workers etc. There is clearly no communication between HR and management team.

Lea Holz _{on Google}

Mar 4th, 2024

We stayed here last weekend for a DC staycation and were so impressed with all aspects of this hotel - from the rooftop drinks to the steakhouse dinner to the room itself, this was one of the best hotel experiences I have ever had. The service was incredible and everyone we came across was incredibly kind and professional. Rosewood truly went above and beyond to ensure we had a five star experience, and I will be recommending this location to my network from now on. Truly a Georgetown gem!

Tim Kropp _{on Google}

Feb 21st, 2024

It would be difficult to be more positive about this hotel. Every aspect of every attribute was perfect. The management both noted and corrected my booking error without charging me. They gave us an upgraded room and wonderful cake and amazing cheese due to us celebrating my wife's birthday. The rooms perfectly appointed. The staff friendly and welcoming without being obsequious. The desk staff, valet, everyone. We had breakfast in the restaurant and it was simple and excellent, beautiful, with a nice view. They have gotten a customer for life.