D.C. Floors, Inc.

GadgetGeekGirl _{on Google}

Oct 30th, 2022

They didnt call back to complete the job. I called several times. I wonder how they get away with it. I wont recommend them again. Services: Coating, Sanding, Oak wood

Bryan Powell _{on Google}

Jan 7th, 2022

I had DC floors come in to refinish my floors. Against my contractors advice as he wanted to use his own guys. I wanted to try to help some local businesses so I went with DC floors. Seemed like a good company and Tony was responsive and helpful in explaining. However when it came to actually doing the work his partner Ed showed up and that's when things got bad. We had already worked out a quote for the job however 2 days into the work Ed requested another 4400$ that he wanted in the middle of the job, I told him that's way to much so he came down to 3800$ which was on top of the already quoted price. As uncomfortable as I felt sending more money in the middle of the job I did. During the process pointing out some areas that needed work and Ed said he was sure to address them. During this process there was in issue with the bank and the check was not cleared, so Ed calls me yelling and cursing me out, yes the customer telling me how I am f-ing up his books and he wants cash now. I told him absolutely no and that all money will be paid at the end of the job. The job was disappointing there are spots where they didn't sand, they didn't poly the steps nor the top level, and there are spots where they didn't use enough wood filler so you can see in through to the floor below. I've have called and called and the Ed came out to look finally and said he would have someone come out to take care of it and nothing still. I plan to contact reputable floor company now to fix all the mistakes and now spend additional money on top of the 13k I already spent of going with DC Floors. BIG MISTAKE Services: Coating, Sanding, Restoration

Chris Reese _{on Google}

Dec 15th, 2021

I contacted them to hopefully set an appointment and consultation and no one ever called back needless to say I found someone else with customer service.

Jamie Greenawalt _{on Google}

Oct 6th, 2021

DC Floors refinished the 100 year old original oak and walnut floors in my condo back in 2015. They did a fantastic job and were responsive, helpful, and pleasant. The floors have worn beautifully even in high traffic ares. I have had a few issues with nails and small repairs since then, which are to be expected given the floors are so old, and they have cheerfully come to address them. I would highly recommend this family-owned and operated business. Services: General repairs & maintenance, Wood staining, Sanding, Restoration, Oak wood, Walnut wood