American Contracting Direct LLC

I recently had my roof replaced but lost my furnace cover this past weekend due to strong winds. Contacted Tony and they came out and replaced the cover..looks super! There guys do exceptional work and I highly recommend them!
Oct 26th, 2021

Oct 19th, 2021

From the moment we met John Landis, we knew we had chosen a roofing contractor well. We arranged a meeting with him where he presented a professional-level folder in which he had assembled materials that would answer almost every question we had and even a few we hadn't thought of. He even put a small sticker in the folder across from his business card detailing how to file the initial claim which also served as a place to record the claim number, the adjuster's name and phone number, and the date and time of the adjuster's visit.. One of the assembled materials began with a detailed list of questions that every homeowner should ask a contractor which was followed by a Certificate of Liability Insurance withproof of Worker's Compensation coverage (important in case workers fall from your roof), Certificates of Registration as a Roofing Contractor for both Kansas and Missouri, an EPA Certification for conducting lead-based paint renovation, repair and painting activities. All these were current for 2021. There was even a Technical Bulletin on Hail Damage. He also created a page on the entire process that he went over with us before we agreed to the work. Josh Landis explained that he would contact our homeowner;s insurance after the called-in the initial claim, and keep us updated as to how the negotiations were going, and he kept that promise. We had no hassles or worries. He had even included a form that we could use to cancel the project before work began (at no obligation to us). He then examined our roof at no cost to us, taking photos of hail damage from last summer's hail storm. He showed them to us and explained what each example of damage was and where it was located. He submitted a report and photos to our insurance company; and, after seeing the photos, it sent out an adjuster to re-inspect the roof to verify Josh's findings. The adjuster said he had rarely seen such a thorough presentation and agreed on the spot the we could be entitled to repairs. Josh handled the process just as promised and now we have a roof we believe will last another 40 years. The crew did an excellent job removing two layers of roofing, repairing any weak areas before putting up the layers of protection, including water and ice proofing and the new shingles.. They also replaced vents and flashing around our chimney. Josh had brought out two books of shingles from which we could chose the color scheme we wanted from a first-rate shingle manufacturer. (Yes, we went on online and double-checked the quality of the manufacturer, the warranty, and quality of product.). The crew did a wonderful job of cleaning up our yard and driveway from debris - even using a magnetic roller to pick up any nails that might have fallen to the ground from the removal and replacement of shingles. Josh came back after the job was completed to double-check the clean-up.The amazing thing was that we did not have to pay our deductible until we were completely satisfied with the project! Josh lets you know exactly what to expect as regards to when the insurance company pays and finalizes the job. Then, and only then, does the homeowner have to pay their insurance deductible. We were not the only ones impressed with how American Contracting.handled this project. One of our neighbors listened to our account of how Josh represented American Contracting and asked Josh to check their roof and gutters. He did and now they have a new roof and gutter system covered by their insurance. They are as happy as we are with the process and the results. If you want a roofing contractor that takes your project seriously, keeps promises, and keeps you updated on the process, then you should contact American Contracting, and ask for a free evaluation of roof damage by Project Manager Josh Landis. That a company hires and retains such honest, and dedicated managers speaks well of the entire firm.
Oct 1st, 2021

Seems like a good company. Would have to have more than a phone call to determine if they are great
Sep 25th, 2021

This company provided a replacement roof/gutters from hail damage and though the experience is never a 'fun' project, the General Manager, Dereck Norman was great to work with. Very on top of everything letting me know the steps along the way that would occur and the finished project turned out great! Would recommend to anyone!
Sep 18th, 2021