Budget Car Rental

Apr 24th, 2022

We took a cab from Webster to The car rental place, to be denied!! The employee said, you have a driving restriction for night time driving. I said, to the employee my son has his permit, & he is driving. He proceeded to deny us the rental, after my son paid online with his credit card. We then paid in total $120.00 in cab fare. I would definitely not recommend "Budget Rental Car" to anyone!! We we remain quiet while we were waiting for the cab to come pick us up, and the employee stated to my son, when you spoke to the girl on the phone you had a contract..... So you knew what you were signing..... And sent this out into the rain with a very rude arrogant behavior! We close 10 minutes ago I wouldn't recommend this place to my dog Anybody that treats customers as he treated my son and myself should be fired immediately this is why rental car services don't keep their employees and don't keep their businesses because a-holes like this run to business and don't know how to treat customers properly.! Very arrogant and attitude don't go here do yourself a favor. Need This employee should be fired due to the fact he also sent us out into the rain waiting in the rain for a cab mind you who does that
Mar 25th, 2022

We had to get a rental car because our car broke down and so my wife can get to work. My mother-in-law paid for the rental (she lives in Florida). The lady at the front desk yelled at my wife and said that we needed to have the credit card there. My wife asked if there was any other way to prove or anything but the lady just yelled at her. My wife even called my mother-in-law and the law wouldn't talk to her. The lady was really rude and horrible. And now we are on hold to get a refund. These people suck. Never going to use budget ever again. You shouldn't either.
Jan 8th, 2022

Exceptional customer service in Worcester location. Jen showed professionalism and was very helpful.
Nov 21st, 2021

It was easy and quick within half hour we were in our Rental Vehicle...
Nov 19th, 2021