OfficeMax - Print & Copy Services

I like the clean and professional atmosphere here. Every time I place an order from the Internet and then go to the store to pick it up. The staff is always warm and professional, and I feel at home every time I come. And here you can buy all the office supplies you need very comprehensive
Oct 31st, 2021

I usually do all of my FedEx shipping here. I have been for years. It's typically fast and convenient. Today was an exception. The store was short staffed. Everyone is short staffed right now, I get it. I didn't mind waiting for one of the two employees working to assist me. When it was my turn to be helped, I was turned away because I wasn't simply dropping off a package and I needed the shipping label printed. I was told that printing the label would take too long and that I couldn't be helped. Because I've had such great experiences here in the past, I'll continue to shop and ship here. Hopefully today's experience was just a one off thing.
Sep 27th, 2021

I wanted to have a copy made off of my phone, at my local Office Max in Canton on Ford and Morton Taylor Rds. I’ve done it many times, today at approximately 5:30 I was told by the young lady at the print area that it would take 48 hours, it is literally a 2 minute job. I asked for the manager, she told me the same nonsense that she only had the one girl there and they have to take orders as they come in, apparently previous or online, she told me I could try the Northville Store 40 minutes away, NOT. Now as someone who’s been in retail customer service for over 30 years, every customer is important, but the one standing in front of you is the most important at that time. The managers job is to diffuse a potential unhappy customer, address the situation and find a solution, each and every time. In this case it would have been to just print the item from my phone so I could fax it, instead now you have an angry customer contacting your corporate office and social media platforms. Customers are what made you the corporate giant you think you are, they can and will be your demise. Try treating them better. When a customer gets good service they will tell others, when they get bad service they will tell many more. I’m certain you likely know which one I am. Thank You -Your newest former customer.
Sep 9th, 2021

Jul 18th, 2021

Staff is very efficient. Loved the energy of the young man that brought out my curbside pickup order today!
Jul 16th, 2021