Lila Delman Compass | Real Estate

Mr. Gorbachev _{on Google}

Nov 18th, 2022

every year when my fam goes to rhode island, we always use this company and they have never let us down

aldo cammalleri _{on Google}

Jun 13th, 2022

this is one of the worst agencies I have ever dealt with .They like to make up their own laws and not follow the laws set up by the state of RI .especially the property of 28 gardenia lane the owners will keep your security deposit no matter what They wanted my daughter to replant a dead tree the charge 75 per hole in the wall for 4 holes but only show pictures of one hole .the owner charge they don't charge for the whole place they charge per person living there . DO your self a favor chose a different agency. study up on TENAT rights in the state of RI .

Roxanne M. _{on Yelp}

Jul 18th, 2021

We walked into our rental and their were dirty towels in the bathroom. I had to clean before unpacking. The air conditioner cover panel was on the floor so we didn't dare use it.The toilet seal was not sealed. The toilet moved every time we used it. They didn't show pics of bathroom but it is smaller than a closet. To take a shower you couldn't move, you had to take the shower head up and down to rinse. I didn't call Until mid week when I finally had a melt down. My guest came and she had dirt on her sheets and being the first good grilling day and I took off the grill cover and no propane.Now I called ahead to see if grill was propane.    When I made the call to complain they said I should have called in beginning of week but I told things were just going down hill.They asked if I wanted them to come over so they can show me there was propane making me feel stupid so I had to take a picture of the NO PROPANE UNDER THE GRILL!! MY BIGGEST COMPLAINT WAS THEY CHARGED A PET DEPOSIT FOR BOTH DOGS AT 300 DOLLARS AND A 50 DOLLAR CLEANING FEE PER DOG. I Told them I wanted those deposits back and cleaning deposits back seeing I did the ckeaning.I asked them what was my 500 dollar deposit for? They advertise 162 dollars a night and gouge you with all the extra deposits and they did nothing to compensate us.We got our 500 dollar deposit but nothing else.I had to wash the sheets in spare room because of sand. This is my first rental and probably my last because I have stage 4 breast cancer.They could have given me our pet deposits like asked.  Kristen was so unprofessional and not willing to listen .She said it was my fault because I didn't call first day. I tried to tell her it was a snow ball effect.I WOULD NEVER RENT OR BUY ANTHING FROM THIS REAL ESTATE AGENCY EVER. I WOULD NOT EVEN GIVE 1 STAR IF I COULD!!