Office Depot

Service rep mentioned sending an image and text to print my order. I sent, drove there, then was informed they couldn't print text but could image. I watched the rep copy and paste the image, save file, and then print. Pretty odd that they could do an image but not text. It's done the same way...
Apr 10th, 2024

The operations manager was exceptional! I think his name was Chris ( I remember he had a pony tail) he went above and beyond to help me with my ink for my printer when no one else could.
Mar 19th, 2024

I will never come back here again. I came to Office Depot for ink cartridges and they didn't have the Canon brand ink I needed. So I took the opportunity and bought the Office Depot brand ink cartridges that are compatible with Canon. Biggest mistake ever. After being asked if I wanted to sign up, I politely declined, the employee didn't take no for an answer and tried to get me to sign up again for 10% off which I declined as well. So they didn't ring me up until I gave my name, zip code, and email. After being irritated I got home and opened the ink cartridges and they were ALL busted. Each was individually wrapped and ink seeped through the plastic baggies each one came in. I assumed that this item/ the ink cartridges were defective at this point. No way I can put those in my printer. I of course went back and tried to do a refund. At the time of my refund, the same employee gave me a rude look before even ringing me up and said "I will only give you a refund this once." Very Unprofessional. They showed me the policy of only UNOPENED items can be refunded. They asked if I wanted an exchange when I politely said no, I did not want to purchase this brand again because of the item in front of them. After the "one-time only refund," the employee took the ink cartridges, taped the box up, and put the back on the shelf (by the front counter) for resale as if the item was not defective or had anything wrong with it. Never again will I shop here.
Mar 7th, 2024

Was buying 3x 200 in Visa gift cards because I was told by a friend there was a sale that effectively negated the activation fees, which makes it a great deal for presents compared to store-specific gift cards. There was no sale sign at local OD, so I asked the cashier and she told me the sale definitely applied yesterday, but wed have to see if the system applied the discount because she didnt know for sure. Told her Id not buy w/out the discount, then I got distracted by a phone call while she was processing and they charged me the full price $623.75 no discount applied. Store manager refused to take a return on the spot, although its totally the cashiers fault because I specifically requested to check for discount before charging me.
Jan 25th, 2024

They always have what I need and there is someone with knowledge of what I need! Thank you!
Jan 4th, 2024