Metro by T-Mobile

Poor communication with customers. Did not leave happy.
May 11th, 2022

I had the worst experience and I never leave reviews. I feel I must leave this review to tell you to turn back and don't take your money or time to this business. The employees seem to take more time reading and playing with their phones if and when they decide to peel their eyes away from their phones to speak with you. These employees I encountered on the day I went to speak with them after purchasing the service and ask some questions to only have them answered in a condescending order. I am speaking of the short little man with the goatee he's trying to grow which was very condescending to me. The short young little girl and the red haired chick which was really hostile. The short little guy told me that he was not listening to a question when I was speaking to the little girl in question. It's very funny he was listening when he wanted to.He came out matter of factly to tell me he did not hear a single word and he was not helping me ma'am. Kept saying ma'am many times. I am a woman with money and I have taken my business elsewhere due to these horrific employees. By the way there was one elegant woman which must have been the manager that took the time of day to answer any questions and be polite. Take your money elsewhere do not go to this store they are all franchise. And I was a new customer. I will never use MetroPCS or this store again.
Jan 29th, 2022

Aug 19th, 2021

Waste of time and gas. Go to another metro that wants your business.
Feb 26th, 2021

Nov 22nd, 2020