Moneytree

Mar 21st, 2024

Anytime my husband and I try using this Moneytree for check cashing services its just a waste of time! The only reason we even tried is because the one in Mt Vernon closed at 5pm. So my husband gets off work at 6pm, we hurry to Everett (they close at 8pm), only to be told, sorry but we wont cash the check without talking to the bank first Excuse me, but dont you think if the bank was open I would definitely save myself the outrageously expensive check cashing fee that you charge and go cash it for free? And all the other Moneytree branches weve dealt with calls the person who wrote the check to get clearance for cashing it. Come on now, and yet anytime we use the Marysville branch or ours in Mt Vernon we never have any issues whatsoever. Needless to say we wont be returning to this branch and Ill be sure to let everyone we know to steer clear of this one. Waste of time, waste of gas, waste of space!
Mar 7th, 2024

Jan 24th, 2024

Oct 15th, 2023

I have been a customer for over 10 years have made the trek before in the last four years on a Sunday from Shoreline to Everett to deposit my checks. Today I tried to deposit my lottery check for $1000. Your employee wouldnt cash it because she couldnt verify it!! I had more money on my card than the amount of the check. It was just too bad was her attitude and just saying to me theyre closed, and theyll be open Tuesday. Wow, is every customer a suspected thief now with you guys? It used to not be like this with you guys. You were the only ones that would bank with me when I was going through my bankruptcy, doing far better now, have an American Express card thats how Good, but I still bank with you guys for a convenience, and also remembering you were the only people that would bank with me during that difficult time I was going through! That will end now youre even taking money from me when I withdraw my own money now! I wrongly have said to myself, I can live with that, but today was totally uncalled for! Im sure yall have your justifications, but all I can tell you is not everybodys a thief! Ive never had one bad check in over 10 years. Ive been a good customer. That obviously means nothing to you. I blame you not the employee she was just following your procedure. I called that #, they had NO idea what I was talking about. Went to another Money Tree today, they cashed that check and a personal check, niether required a phone call for verification! Last time I ever patronize your Money Tree!
Jan 3rd, 2024