Gentle Dental Woodinville

I called today, Saturday morning, because last night I had a crown come loose and I need it re-cemented. The guy that answered said they do not give quotes over the phone. (They could at least give a ballpark estimate for the specific service I was requesting, assuming no unforeseen complications.) Finally at the end of the conversation he says they're not open today. I told him the reason I called is because Google Maps shows them as being open until 2:00 p.m., and it would be great if they could update their hours. He said that they can't change that, it's on Google Maps. So they have no concept of how Google Maps works, either. It was a waste of time that I could have spent calling more responsive dental offices. The next dental office I called was way more professional and helpful.
Aug 28th, 2021

I had a great experience here, would definitely recommend it.
Jul 21st, 2021

I would highly recommend Gentle Dental to anyone. From beginning of appointment until the end, my experience here was great. The front office manager was so helpful in explaining my insurance to me, and getting me scheduled for my appointments, I really appreciate the time she took in assisting me. The dental assistant was Asha, and she was so friendly and funny, and made me feel at ease, I was nervous about coming to a new dentist. Dr Sharma seems very capable and professional, and I appreciated her time with me. The hygienist, I believe her name was Deanna, was gentle and did a great job. My whole experience was smooth and pleasant, and I would encourage anyone seeking a new dental office to come visit Gentle Dental.
Apr 12th, 2021

Mar 20th, 2021

Absolutely awful. We were willing to suffer through this place years ago but the decline has been disappointing for sure. After Dr Zantua left everything went downhill. The other reviews on here also seem to indicate it keeps getting worse over time. We've had issues with poor service and recommending treatment that was not necessary (got an independent evaluation to confirm). The "nickel and dime" fees add up - but really it's the principal of being over-charged that's bothering. We have been looking for another place but this morning was the final frustration. A silly $35 "no show" fee because the email we sent was not monitored and apparently it's 48 hours to cancel over the phone - but the fine print on the paperwork says 24. It's 100% not about $35, it's totally about how awful they are about it. For what it's worth, the people who work at Gentle Dental in Kirkland were always nice.
May 8th, 2021