SureStay Plus By Best Western Orlando Lake Buena Vista
-
8200 Palm Pkwy
Orlando, Florida 32836 - (407) 465-8200
- Website
Hours
Chamber Rating
-
Sway Vee
The most amazing friendly staff I ever had the pleasure to work with. No matter what issue came up they addressed it, respected my privacy and treated me with respect. Out of everything in Florida this staff would be one to miss. Keep up the great work guys. Hands down the best hotel staff I ever worked with!
Mar 19th, 2024 -
J Jay H
Great place
Mar 18th, 2024 -
Jennifer Gumbley
Was under renovation which no one told us Rooms were out dated, falling apart they didn't have comforters that fit are beds, because they were in the midst of switching to new?? Pool closed, property a mess, no vending machines, appliances barely worked stained.. walls were dirty couch had questionable stains
Mar 13th, 2024 -
Jennifer Hall
This is the worst hotel Ive ever booked. The room smelled like marijuana, had a live cockroach in the bathroom floor, no batteries in the remote and only a fitted sheet and top sheet on the bed. No bkanket. We saw several more cockroaches. They moved us to another room that had no power. Moved us to a third room that smelled like freshly cooked food, crumbs in the floor and bed and coffee still in the coffee pot. We told the hotel attendant that we were not staying and on the way out a cockroach was on the lobby floor. We paid a resort fee. The pool was closed, there was no cable and no internet. The bathtubs were disgusting in all 3 rooms. Ive never seen anything like it. We booked this hotel through Hotwire. I called Hotwire. They had to call the hotel to verify my complaint and the hotel denied them. Thankfully I have pictures and Hotwire opened up a case file on it. Obviously the hotel told me that theyve never had anyone mention cockroaches before. That was a lie upon reading the other Google reviews. Noteworthy details: This hotel will ruin your trip. DONT book it.
Mar 12th, 2024 -
Lauren Semande
They changed companies and are in the process of remodeling. When booking the room we are paying same rates as every other hotel but they dont mention everything is under construction. The pool was completely torn apart and we were looking forward to going in the pool. Everything was torn apart and under construction. If I would have known that when booking I wouldnt have stayed there for the same price as the other hotels that have working amenities. When we walked in 2 huge roaches walked across the floor. The rooms are big and spacious, they are like apartments so thats good but they werent cleaned well. There was beef jerky next to our bed lol. I use to stay here before they started all the changes but now it is very bad.
Mar 10th, 2024
About
SureStay Plus By Best Western Orlando Lake Buena Vista
At the SureStay Plus By Best Western Orlando Lake Buena Vista in Orlando, FL, you’re sure to find great value and modern convenience. SureStay Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Questions & Answers
Q What is the phone number for SureStay Plus By Best Western Orlando Lake Buena Vista?
A The phone number for SureStay Plus By Best Western Orlando Lake Buena Vista is: (407) 465-8200.
Q Where is SureStay Plus By Best Western Orlando Lake Buena Vista located?
A SureStay Plus By Best Western Orlando Lake Buena Vista is located at 8200 Palm Pkwy, Orlando, Florida 32836
Q What is the internet address for SureStay Plus By Best Western Orlando Lake Buena Vista?
A The website (URL) for SureStay Plus By Best Western Orlando Lake Buena Vista is: https://www.bestwestern.com/en_US/book/hotel-rooms.10431.html?iata=90000018&ssob=BLSSH0003G&cid=BLSSH0003G:yext:website:10431
Q What days are SureStay Plus By Best Western Orlando Lake Buena Vista open?
A SureStay Plus By Best Western Orlando Lake Buena Vista is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is SureStay Plus By Best Western Orlando Lake Buena Vista rated?
A SureStay Plus By Best Western Orlando Lake Buena Vista has a 3.3 Star Rating from 130 reviewers.
Hours
Ratings and Reviews
SureStay Plus By Best Western Orlando Lake Buena Vista
Overall Rating
Overall Rating
( 130 Reviews )Sway Vee on Google
The most amazing friendly staff I ever had the pleasure to work with. No matter what issue came up they addressed it, respected my privacy and treated me with respect. Out of everything in Florida this staff would be one to miss. Keep up the great work guys. Hands down the best hotel staff I ever worked with!
J Jay H on Google
Great place
Jennifer Gumbley on Google
Was under renovation which no one told us
Rooms were out dated, falling apart they didn't have comforters that fit are beds, because they were in the midst of switching to new?? Pool closed, property a mess, no vending machines, appliances barely worked stained.. walls were dirty couch had questionable stains
Jennifer Hall on Google
This is the worst hotel Ive ever booked. The room smelled like marijuana, had a live cockroach in the bathroom floor, no batteries in the remote and only a fitted sheet and top sheet on the bed. No bkanket. We saw several more cockroaches. They moved us to another room that had no power. Moved us to a third room that smelled like freshly cooked food, crumbs in the floor and bed and coffee still in the coffee pot. We told the hotel attendant that we were not staying and on the way out a cockroach was on the lobby floor. We paid a resort fee. The pool was closed, there was no cable and no internet. The bathtubs were disgusting in all 3 rooms. Ive never seen anything like it. We booked this hotel through Hotwire. I called Hotwire. They had to call the hotel to verify my complaint and the hotel denied them. Thankfully I have pictures and Hotwire opened up a case file on it. Obviously the hotel told me that theyve never had anyone mention cockroaches before. That was a lie upon reading the other Google reviews.
Noteworthy details: This hotel will ruin your trip. DONT book it.
Lauren Semande on Google
They changed companies and are in the process of remodeling. When booking the room we are paying same rates as every other hotel but they dont mention everything is under construction. The pool was completely torn apart and we were looking forward to going in the pool. Everything was torn apart and under construction. If I would have known that when booking I wouldnt have stayed there for the same price as the other hotels that have working amenities. When we walked in 2 huge roaches walked across the floor. The rooms are big and spacious, they are like apartments so thats good but they werent cleaned well. There was beef jerky next to our bed lol. I use to stay here before they started all the changes but now it is very bad.
Overall Rating
Overall Rating
( 130 Reviews )Write a Review
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