Hawaii Consumer Electronics

If you need your devices worked on professionally, this is the place to go! I really appreciate their expertise, patience, professionalism and technical acumen. I will ca ... more

I had the BEST experience at Waimea Verizon today!!!!! Now, that is GREAT customer service. Hats off to Adea and her crew.. OUTSTANDING!!!!

Service is always good and store staff are willing to explain things.

The customer service at this T-Mobile store is AWESOME!

My wife and I were looking for a good deal on prepaid deals while on vacation in Hawaii. KELILA gave us great options to choose from and even waived off our activation fe ... more

Took my iPad into them and Dane fixed it up real quick. Great people and service. Will definitely recommend them anytime anyone needs a repair. Mahalo

I should've checked my whole phone, not just the photos. notes were all gone "personal notes " pawaswords, ect, ect ...

Natasha, the manager, was really awesome at helping me get a new phone when mine completely crashed. She was knowledgeable and tried to get me in and out. The reason I di ... more

Everyone is so nice and helpful!

I come back over and over love this place and appreciate Giovanni much aloha

Kyle, in the Kailua, HI office, was very knowledgeable, patient, and helpful when I needed help with replacing my Samsung S10e. I was very grateful for his friendly help ... more

The staff transferred data from old phone to new one, again they were courteous, knowledgeable and service was professional. Thanks

I dropped my phone and brought it to the Verizon Victra store downtown. They helped me file a damage claim and on receipt of a mailer envelope, I sent it to Asurion. It t ... more

If it wasn’t for Allen and his team at this location I definitely would have canceled one of my lines with AT&T. He went out of his way to make up for all the frustrati ... more

Poor customer service!

Khaylie was awesome! She was so patient and helped me set up my Apple Watch. Great customer service! Mahalo!

Very helpful. Courtney provided service was patient and gave alot of tips! Will go back for a larger unit at some point!

Junk Motorola phone. Going to T-Mobile. Losing money on this will be a gain in the long run.

Scammers.

Super awesome!! He took care of my sons phone and upgraded mines with excellent service!!!!

No response. Asked to add to my plan on Friday. Store employee said he'd call to confirm on Saturday. It's Sunday no call no response. One star is too generous

Bad experience too many excuses they couldn't even fix the problem they created

I went there to up grade my phone and plan and Daniel was extremely helpful. He even helped transferred my data from old to new phone.

Fast, efficient, and spot on! Rex had me set up and running quickly and the entire process was seamless. Good job!

Joe Daley was an exceptional representative for Verizon. He was informative and easy to understand. A enjoyable experience.

Jenssen A. was very patient to activate my Sim card ensuring my phone will operate with no glitches.

My last cell (S8) was tricked out by this same company 9 years ago. I upgraded today, and was serviced by Roderick, and recieved what I expected....OUTSTANDING SERVICE A ... more

I went to store to buy cable charger for speaker I purchased when I bought IPhone 12. I also was interested in upgrading my cell phone. Avant S helped me with the upgra ... more

Our son broke his phone during our vacation. We called this store and spoke with Jeff and he was amazing! By the time we got to the store he had a new phone for my son a ... more

Alonso needs a raise and you guys need to give them a smartphone as the store phone

If you need a phone and want excellent customer service, please look for Bryson!

RAMON WITH THE PHONE! RAMON IS THE BEST CUSTOMER SERVICE EMPLOYEE I HAVE EVER HAD. THANK YOU SO MUCH!!

Even though t-mobile phone customer care sucks and t- mobile I had lots of help in this particular store thanks to Selina staying after closing hours highly recommend out ... more

Customer service was excellent!

Makai'a at Uptown Pearlridge Shopping Center was extremely pleasant and provided excellent customer service! If I ever need phone service and accessories, I'll definitely ... more

This guy is amazing! Just needed a sim card for a couple of days so he set me up for the cheapest option and helped me out within 5 min. Legend!!

Shoutout to Leksy who gave excellent customer service with the transfer of my data to my new phone. I purchased my phone from Apple, but came in for the assistance of the ... more

Fast efficient and friendly!

Angle did really good job help find what I needed

Fast service

Brittany was really helpful and also willing to work with you as a customer. Highly recommend coming to this location for a new phone or accessories.

Kevin helps me and my daughter all the time in waipahu and so friendly

My experience with T-Mobile customer service: Ashley and Ikaika has been excellent. Mahalo nui loa to Ashley for your help with patience. Mahalo nui loa to Ikaika for you ... more

Go see Kaihis ohana has been with T-Mobile since 2006! He had a cell phone when he was 11yrs old. I been with this company since 2009 Kai has all the correct moves Maikai ... more