Hawaii Credit Union

Hfsfcu should explain themselves properly when holding a check for a week! My hubby went there and to be honest he had to wait six minutes for it to be available. Damn to ... more

Fast and easy very friendly service they are grate very happy

Had the pleasure of having Bree assist me. Very polite and made my transaction a pleasant one.

Working with Michelle was a great experience friendly, gave good advice and everything went smoothly and we received a quick response Thankyou Michele

Very helpful, she had all the answers I was seeking. Would recommend

Best credit union fo me always good service and friendly workers mahalo to u all Pearl hawaii federal ohana

Horrible horrible horrible service 2:40 told me they are closed when I came in asking to use the restroom with my daughter! I'm a disabled veteran and a member of a s ... more

OMG! If theres a true definition of NO SERVICE OR PROFESSIONALISM PROVIDED HERE, its here at this location. They absolutely go out of their way to make sure you jump thro ... more

Almost but not all workers just felt. Inconvenient when i went in and asked for help, they need to work on it

Great customer from Jen Goo

They make mistakes frequently, not following the standard banking policy. Their employees dont know how to say thank you and do not appreciate the business.

Their interest rates are not great. The loan rates are not great. They charge incredibly high fees for over draft fees. They dont seem to take protection of PIi serio ... more

Been a customer for over two years now and I only have positive things to say!

Mahea is awesome. She explained, educated and resolved my issue. Her service was above and beyond. Especially considering I showed up 5 min before closing.

Great experience

Me and my husband went to this branch and we were so happy when we left. We needed to open a new account and we were helped by Jordan. Jordan broke everything down for us ... more

Great place for banking and safety deposit boxes. Easy parking also, and the staff is great!

I've been at this bank for about 20 some years. Everytime I try to cash a check. They give me hard time to cash the check. I mean really, I can see if I cashed a bad che ... more

Found your location. Google maps location indicator is off and leads you to believe it's in another building of the mall. It's behind Times. Hope they can fix that. But o ... more

Kudos to the outstanding service provided by Pearl Hawaii Federal Credit Union, particularly Maria. Opening both my savings and checking accounts was as effortless as can ... more

I've been with pearl Hawaii forever...when it was west Oahu FCU,This has always been my family's choice bank..I'm very loyal & will continue to be for very long time! It' ... more

Awesome place to bank staffing are friendly and helpful

Mobile deposit is not worth waiting for another 3 days . Especially if you know you can be in branch in a day or 2 and need to make a payment. I will no longer use mobile ... more

Everything went as planned. Thanks!

Staff and bank tellers are friendly and very accommodating.

excellent service.

Very nice

Hard to get in contact with someone, trans actions is slow, waste of time, don’t recommend this bank to anyone

Does anyone working the phones? Just getting dumb message that repeat ending loop. How come no one answer the phone during bank hours? Just voice mail. Is this a j ... more

I've stood with Abby a good 15 or so minutes asking about credit card replacement fee and she kept scrolling through my account and whatever she was doing , Leaving with ... more

Excellent service. The friendly staff gave me the best car loan rate for my new Honda and helped me open a Home Equity Loan for solar panels that provided me the lowest r ... more

Thank you for always going the extra Mile for me and my banking needs

I'm a long-time member of this credit union, from its former name of Hawaiian Tel Employees FCU.  Over the years, many smaller credit unions merged into it so it was ... more

9am Saturday i tried to contact the manager at this branch and guess what she is busy all day.. hasn't called me back like promised now there closed I have to wait until ... more

Nice people.

I love that I can use my ATM almost anywhere without charges.  Every credit union pretty much.  Only is not easy to navigate. The staff at this location and the one at Ka ... more

My previous experience with this CU when I was first stationed at Hickam AFB was a positive one. I never had any issues or real complaints. This review is for my present ... more

I’ve been banking with HFS for 15 years. I love the convenience of a branch in Honoka’a. The employees are always friendly and helpful. Thank you Honoka’a HFS emplo ... more

Bad service

Beautiful office and friendly staff.

Needed to open an account to refinance my vehicle and Daphne helped with all the paperwork. Super helpful, professional, and the process done easily and quickly. A++ serv ... more

I absolutely love this branch. So good to see the ladies from Aloha Airlines FCU aka Aloha FCU at HawaiiUSA. The staff here are always so friendly and tentative. My favor ... more

Excellent customer service!!! The application is simple and quick response.

issa good place to park your money and support local banks

Great bank tellers great parking and this place just gives aloha when you enter to u exit...