Indiana Banking Services

They are very customer oriented and being a local bank they really strive to get to know their customers and personalize the service.

Will not let thier own customers use the restroom.

My husband and I have been using this bank for over a decade and we've yet to have an issue that couldn't be resolved. We've never had any staff be rude in anyway. I pra ... more

I called this Bank 2 x on Sat. Oct. 5th. 2019 at approx. 12:30 pm and the phone rang about 10 x's the 1st. time called. When the phone was picked up, I was Hung up on. I ... more

Great people and very nice

Needs better staff!

Fast friendly

Kenneth Robinson is a KAREN! Always fast and friendly service!

After only having my account for a month or so ....First Harrison deactivated my debit card because I had accidentally typed in my password or user name incorrectly... wh ... more

This branch is the best!!! Friendly staff Knowledgeable and patient. Thank you IMCU

sandy foster is very rude to customers, the phone call we had today with this woman was extremely apathetic, and she seemed to find joy in letting us know she is sending ... more

Dont bank here unless you want manipulation and ugly attitude from the BRANCH MANAGER! Teresa?! What happened to Ryan? She's snake-like and very disrespectful to customer ... more

Customer service is excellent. The tellers are always familiar with their customers. They all make you welcome

Miss Tamia was so kind and patient with me. Thank you IMCU for having such friendly employees.

Jonathan McClary was a great help when my friend lost his checkbook. Fast and efficient. Great to work with someone who cares and knows what they are doing.

Horrible experience Victoria was my teller would not recommend her

Emily (Carmel Branch) and Andrea (Downtown Branch) were amazing to work with. They made the loan process quick, efficient, painless, and smooth.

Michelle was super helpful and figured out a way to accomplish my goal today. Couldn't recommend her more.

Walked in and walked out with a refinanced car loanno appointment needed! Very helpful and friendly. This credit union rocks!

Indiana Members Credit Union stands out as a beacon of personalized service and financial reliability. I have been a member since a young age. More recently, I have exper ... more

Elissa and everyone at the Newburgh branch are always quick to help me when I need it. Very easy to bank with.

I cant say enough good things about Denise Utley at the St Joseph location! She has impeccable customer service, is quick to help, and is always available to answer my qu ... more

Jatinder made the loan process easy and painless! Very informative, prompt and courteous.

IMCU is an excellent place to bank. Samantha at the Franklin, Indiana branch always does an outstanding job with anything we need.

Kevin Jones great to work with extremely helpful. Needed to get loan processed quickly Kevin stay after to assist.

Always a pleasant experience stopping in at Indiana Members Credit Union. No matter the branch, I have always received prompt and friendly service.

Wendy is amazing! She is super responsive and very transparent on what to expect in the loan application process. I recommend IMCU to all my friends and family.

Leslie, at cross point, was efficient and provided great customer service.

Always excellent service

I was able to get my tasks completed in good timing. I made an appointment which made for an easy process

Jonathan McClary was a great help when my friend lost his checkbook. Fast and efficient. Great to work with someone who cares and knows what they are doing.

I spoke with Christine about a stressful issue I had. She took that stress away and worked with me, showing me so many options I didnt know that I had.

Angelica, Salai, and Lorena are a fantastic team. They always make me feel like an extremely valued customer for every visit. They really are the best.

They were very helpful when I needed it most. Very professional.

Nikki is so polite and cheery every time I come in.

June and Jessica were great! Very helpful!

We always get great, friendly, helpful service! I keep returning here for business projects and banking needs

Kayla McBride, Universal Member Service Representative at the Indiana Members Credit Union, is the most awesome bank person that I ever met who sits at a desk. She is kin ... more

Always good friendly competent people

Great service

I've been visiting this branch for at least 10 years now. The credit union is great, the building is great, and the people inside are wonderful. I have some negative thin ... more

I have always had a good experience with IMCU. The staff are helpful and courteous.

Trusted and always helpful and friendly.

Opening new accounts was a breeze, thanks to the exceptional service I received. Rosalind and the staff was not only efficient, but also genuinely friendly, guiding me ... more

Every time I walk in this bank, I get greeted. Everyone is super friendly and very helpful.

We love IMCU in Carmel. Everybody is so nice. We love the manager Shannon Taylor. Very knowledgeable, professional and caring. Excellent service with caring attitude. Th ... more

Professional, knowledgeable, kind and no wait!

June and Jessica were great! Very helpful!

We went in. Obviously we were influenced by the Pacers and Tyrese haliburton's commercials. I have been wanting to join a credit union for a while. We open savings accoun ... more

Excellent service by Stephanie. Very organized and efficient. Thanks so much.