Indiana Credit Union

Wonderful Place to B3

Bad customer service. The management is horrible. This place needs help.

You can't even call them without being a member!

Horrible ...no communication with clients .... the Customer is deff not first

Line wrapped around their building, line around the inside, waited 30 minutes to walk out and go elsewhere to cash a check. Been a member here over 20 years, this is extr ... more

Poor phone service!

I just spoke with Isaac and Scott, both were very helpful!!

randomly decided to overdraw my account for $13, not because I bounced a check, or made a bad transaction. No it was because decided simply to steal the money. Its a garb ... more

I love Crane bank!!! Eastern Greene Branch is the best

Crane offers service with a smile & we love banking with them here in Mount Vernon, IN! Thank you Crane!

The people working there are ok but the credit union is a thief. They make withdrawals and deposits fall so they can charge multiple overdrafts.

The people here are great but I'm not crazy about openly discussing my financial information and beneficiary in an open forum.

This place has the worst customer service. They say whatever it takes to get you to open a account and then when all said and done it's not what was promised They don't ... more

Jim M. was fantastic! I know the guys from Kiss and Billy Idol himself dont want us to us this as an adjective but, Jim is a rock star!

Friendly staff. Excellent customer care. Great experience in lending as well.

Not too hard to find at all. This ATM is located next to the main dining hall but out of the way.

Great rates & service. Join this Credit Union if you can. I have been with BCU/Target Credit Union for 12 years. No one else's savings or checking rates compare to the in ... more

I have had the privilege of working with Jeremy on several occasions since May of 2023. Due to some unforeseen circumstances I needed to help with my mom's finances. Jere ... more

Normally we come into this location and theres no issue and everyone is very polite. Except for today! Young lady was counting her money, and she had to stop doing what s ... more

The personnel at the Eagle Crest Blvd. are outstanding. Any time I have an inquiry or need something, they graciously assist me. I have especially good things to say a ... more

Jonathan McClary was a great help when my friend lost his checkbook. Fast and efficient. Great to work with someone who cares and knows what they are doing.

For 8 years had no problems. Hoosier hills took over. They quit sending my from HH to bank checking account. Didnt tell me. Found out when bank balance was short thousand ... more

Banked here since I was 15, because my family does as well. Every time Ive ever had an issue or random charge, theyve been extremely helpful and understanding. Great cust ... more

As much as I like the convenience of the "Smart" ATMs sometimes a real person is needed and only having one branch that has actual people is a nightmare sometimes.

Friendly bank! Superior customer service. They are always here to help for shared branch services since my credit union moved.

Mercedes, listens to your request, she is extremely knowledgeable & intelligent in her work with INOVA products & services. Great common courtesy!

Beacon keeps having problem after problem (and they are progressively getting worse). What is going on with them? Back in July, I told Beacon that I would be traveling to ... more

The staff are jerks especially Bobbi and Shelley they plot against me now that Shelley and I had words bc of her unacceptable rudeness. Shelley was never was nice to me ... more

When I used this branch for my banking needs I found them to be professional, personable, knowledgeable and efficient.

Our family business had been with another bank for decades and we grew tired of the fee's and lack of communication. We switched to NDFCU shortly after they opened in Whi ... more

There is always this guy that just stands at the counter and talks to one of the tellers. They never tell him to leave or anything. I'm pretty sure he is homeless and lon ... more

Greeted by name upon entering by Associate Tellers Ms.Tynoa, whom been there a long time and thoses who recently join staff! Amazing feeling even if the day was rough, ev ... more

Easy access to ATM and parking is usually available.

Kayla McBride, Universal Member Service Representative at the Indiana Members Credit Union, is the most awesome bank person that I ever met who sits at a desk. She is kin ... more

We are new to INOVA and appreciate Joan's taking care of our banking needs in her informative, friendly manner.

i love thrive!

Everyone here was helpful and Very nice!!

Friendly service nice people

Excellent customer service! Shanell was fantastic to work with in setting up our new business checking account!!

Great bank with great kind service!!

Love this credit union! We have gotten a few of our loans from them and Mary Sue has always went above and beyond. She has made every single one of our experiences stress ... more

Great people to work with. The branch manager and Sarai Hannah worked with my wife and I to re-activate our account after dealing with scammers pretending to be Microsoft ... more