Indianapolis, IN Consumer Electronics

My son's playstation 5 was having issues. So we dropped it off for it to be fixed, they said it would take 24-48 hours. By the time it was time to pick it up, they said i ... more

Had a great experience,the associate was got she helped me right away and fixed my mistake.

Great people and great service. Couldnt be happier. Thank you see much!

Nigel and Todd were great. We stopped at another store first and were basically ignored.

I went here to switch my mom old phone to a new one, and the wait was unbelievably long. The store was extremely hot also. I ended up leaving without being serviced at al ... more

Daniela helps me a lot, great representative

Excellent store

Great, quick service with Zach.

Muy buena la atencion

We got amazing service at this location the other day. Krissie and Richard, her trainee, helped us so much, and we are so grateful. My mom had decided to switch plans to ... more

The customer service at this location is excellent. Every time I come in they are friendly and knowledgeable. I am not the easiest to work with and they were so patient ... more

They are so nice when I go there.

Horrendous performance. White guy who "helped" us was rude, short, and had an awful attitude. We were polite and we asked 3 questions. He walked away when he did he made ... more

I went there to get my phone fixed, and they said they don't repair my type of phone. They should be able to repair any kind of phone.

Justine has always gone above and beyond for me. She has helped me with my phone. My phone was getting hacked and Justine fixed it in minutes! I won't go to any other met ... more

Customer service was excellent, all of my questions were answered & they were very informative.

They were very helpful and polite to me and my family

All three staff assisted me and made sure I had everything taken care of! There great

The associate named Steph helped my mom get a new phone. Very kind and helpful

Good service by mohammed

Poor customer service.

It's one of the best stores I've ever been in.

Murphy was a great help he assisted me in everything I asked for ended up with a amazing deal

Dissatisfied

Metro overall has terrible customer service Carmen makes u forget they suck thanks Carmen always a pleasure

Visiting 2 weeks ago, Jamaile was pleasant and helpful. Made another visit yesterday and Myra was amazing as well. Myra went the extra mile of making sure my experience ... more

Awesome ppl! Mrs. Murphy and Dwayne took care of everything I needed! Highly recommend!

Fantastic! Fixed my phone no problem fast

The store manager of the store is VERY RUDE. I went to this store because it is close to my home. I was there only to grab a wall port for my phone. I arrived at 4:30pm ... more

We went to 2 Verizon locations and called tech support who could not help is. We were referred to this Keystone location Joey figured the problem out in literally 2 secon ... more

This stores has good services at a good price.

Excellent

Went to this location because I visited another location last week and they were very rude refused to help me and just leave her customer service ever. Walked in this loc ... more

Tre was so helpful he got my situation taking care of I had been on the phone with customer service for an hour and he couldn't help me and I came down here and Trey got ... more

They were very unprofessional and very rude!!! I switched my cell service!! They need to get some employees that aren't so rude!!

Richard is such a pro.

Couldn't ask for better customer service.

Better signal quality.

Prices on electronics nowadays are what they are, but out of the other stores I visited, they gave me the best deal and James was very transparent on pricing and explaine ... more

Very slow

An amazing store. Very clean and a great staff that knows professionalism. I'd definitely recommend seeing Tanner for all your phone related needs.

The store say the open but once you go up there they closed shouldn’t be listed online that you can go to this store and you can’t

Excellent customer service.

I have been coming to one stop cellular for years and Jordon is the best. He is always so helpful. I came in today wanting to get my phone fixed and he was so kind and he ... more

Terrible experience. They did not set up my mobile service correctly and my phone got shut off 2 days later. It was their mistake and refused to help me. Aisha the man ... more

They did a great job on our plaque in a short time frame.

All of the employees are Mexican so if you arent Hispanic of some sort they will definitely disrespect you and be rude to you right to your face. Instead of assisting you ... more

Mrs Milchi, li f good job if we bezwen service vinni nan mtrobytmobile

Worst customer service. I paid 300+ dollars for a galaxy5 phone. The rep tried to sale me an insurance plan which ultimately would have been more than the 6mo upgrade pri ... more