Iowa Credit Union

Top notch staff!

I appreciate Ascentra Credit Union very much for all the services they offer to us. Everything we need from a credit union that we would get at a regular bank but much ... more

Great and friendly people

Great experience from products to member service. Thanks, Ascentra!

Metco is great to work with! They helped me build up my credit with a credit builder loan and introduced me to my ultimate checking account that pays me interest every mo ... more

Everyone was very polite and I got the help I needed

I have never had a bad experience at Ascentra Credit Union. The staff is always helpful and pleasant to talk to.

Incredibly helpful and kind.

Ashly was fantastic in helping me get everything set up. Thank you

you are doing a good job keep up the good work!

Always helpful. Always friendly.

The loan staff are very helpful and nice. The tellers are always friendly with a smile on their face!

This is by far the slowest branch ever. The ladies can also be very rude and not knowledgeable of what they are doing. Ill definitely stick with the one on Richmond becau ... more

City State Bank is so very convenient with all the locations and they really know their customers. Out standing customer service and always love to see the high school ki ... more

No customer service to help. We were out of town and needed assistance to up our withdrawal limit due to an emergency and the number behind would not complete our request ... more

Best bank I've had the pleasure of using. Always friendly. When I needed a car loan they were quick to help.

Worst credit union ever would give 0 stars if I could

Very seamless loan application process. Jake helped with a VA loan and made it very easy to provide my military documents. He is a very caring person. Thank you for al ... more

They wouldn't give me cash for change on Friday at 4:30pm (I needed gas; I forgot my wallet & was on my way home from picking up my special needs son). Money is money, bu ... more

I have experienced great communication with these guys. Not sure why some have had bad experiences, but maybe those writing poor reviews are just bad communicators. My fa ... more

Always very helpful!

Fantastic customer service throughout the home loan origination process. Brett went above and beyond to ensure our home buying went smoothly while securing us the best p ... more

Truly the most trash bank Ive ever known. I feel better keeping my cash in a shoebox under my bed. Their greatest moment is June 3, 2021.

In & Out. Quick service from tellers. If your a member.

I just bought a new car, thanks to Karen! She really knows her stuff and was very fast, very friendly and worked with me to get me a better deal! I would recommend her to ... more

Super friendly staff!!!!

We have had this bank account for over 3 years, still have yet to receive a debit card. Which they said they had to do with credit which is odd since it's a debit card no ... more

I went in today (Saturday) to cash in my change and the gal working couldnt smile, she was very short with me and quite rude. They need to work on their customer service ... more

The service at the new Collins Comm Credit Union has been superior! Elizabeth B. has been most welcoming and helpful! The new location is great and the building is beau ... more

Thee worst place to try to talk to someone. I have been on hold for 48 minutes. Waited in que as well, when someone calls you back, the call automatically drops. I receiv ... more

After 50 years in Iowa, they are the best ' bank' -credit union we have found. No hidden fees and everyone is friendly and professional.

I love 1st Gateway Credit Union

Brittney is the best! Always so helpful!!

Always a quick and efficient process with the Loan Officers at Premier.

A very useful resource for Lucas County in Iowa!

Such a wonderful branch! Exceptional member service and amazing products to help members. I am extremely happy I bank here.

Receptionist was really helpful and informative

i like my bank a lot

Community 1st has been the best experience Ive had with banking in over twenty five years. The staff is amazing and the interest rates are to. Nothing to complain about.

A very arrogant and classist bearded man, I intended to open an account for my wife and I, and I decided not to do it.

Always have great service and great customer service

This is the favorite location, all of the ladies that work here are awesome. They always greet me, make sure I’m satisfied. I’ve never been disappointed here! ... more

Appreciate programs offered.

Absolutely disgusted with them my van was total June 25th so I contacted them told them what was going on gave them the information for insurance July they called told me ... more