Maryland Credit Union

I banked with SECU as a Towson student and they were the best. Today I went back in to open up my business account with them and everyone at this branch is so friendly an ... more

Great teller service, professional staff, friendly atmosphere and definitely secure.

Excellent attention

I am not a customer of SECU. However, I have a family member who is and I was with her today. I witnessed great customer service about 1 min ago. A SECU Employee came out ... more

I am a frequent customer here and every-time I visit here the customer service is always great.

Only 1 of 3 ATMs are available for deposits after hours. During the day the lines and wait times inside are notoriously long.

Prompt attention.

I love coming to the Owings Mills Branch to handle my borrowing/ business needs. They always take care of me. Walt and Yvette are knowledgeable, thorough, accommodating, ... more

Rude and unhelpful. Hope you're not poor they won't do anything to get you the money they owe you.

The drive through is somewhat convenient for us , however the tellers almost always have the worst attitude. They act like they are being inconvenient by taking a deposit ... more

Good Service

One of the worst banks Ive dealt with. Been a member for over 6 years and they will not lower my interest rate. Always giving me weird excuses as to why. Customer service ... more

Very sorry to say that I had my account in Rockville branch for over 15 years. Worst customer service I have ever had in this bank. Staff is not professional and pleasan ... more

Always exceptional service.

By the number of stars you can see I don't have to say much lol. This branch and secu as a whole is so useless and i mean that with the most disrespect.

Very good bank and family oriented.

Friendly, professional and courteous!

3/1/24 The Fullerton branch I would never come here again!!! Melody Schissler made my experience awful. No companion , unprofessional with me trying to get a cash advan ... more

A++ and five stars for an excellent experience with SECU and this branch in particular. Ms. Nelson opened an account for me and couldn't have been more proficient, kind, ... more

I love Navy Federal best credit union ever very professional and all friendly.

I had a wonderful time visiting at this location and boy things has changed. The guards were friendly and welcoming overall such a site to see. Love my military family an ... more

What do you value more, time or money? If you picked money, you may like this bank. They dont have a lot of fees or charges like a lot of other banks do. If you picked ti ... more

Good service. Ask for Lauren

Horrible horrible bank. Every time I need to replace my card it seems theyre getting more and more thin. Honestly think my card will only last 6 months and feels like pap ... more

My name is Christina green and want to give a review about my daughter services with them today. I been with SECU for over 10 years and open up my daughter account this m ... more

Too slow and employees are not doing their jobs. came her at 11:30 and it took them 2 hrs to attend to me. The employees were seated at the back chatting and laughing ou ... more

Staff in the branch are friendly and kind and quickly process my transactions for me

Bad with communicating phones

Its scary to see how businesses are trying to eliminate actual in person employees. Im all for technology but I would prefer it to be an option not the only option. Had t ... more

I went yesterday to deposit $1350 in cash and the teller said it was $1200 I ask her if it could recounted she didnt hand recounted she it was put into the money machine ... more

Its not open to the public

Nice place with plenty of people to help.

Please update your hours that are more convenient for your clients. 9-5 are most folks working hours. Hours need to be changed from at least 7- 8 am to 7-8 pm. At least h ... more

I make deposits into my landlord account at the beginning of every month and every month the bank teller treats me like Im a criminal! Its not every Navy federal just the ... more

Is this location you can go in I see limited access. Is it open for business

Was very convenient for me, but now they are gone. Need to go a little bit further for a branch.

Tellers are rude and lazy. I was trying to open another account and I was directed to open it on the phone app or another branch. I will never come back here, this loca ... more

Great customer service!

Hard to get in touch with them! There is not a direct line to any of the branches, you get shuffled around only to have them call internally to relay your questions. Any ... more

As a state employee I was interested in having a portion of my paycheck sent to SECU. Unfortunately, after 2 virtual appointments and two in person appointments at the De ... more

When I go to a bank I want to talk to a physical person not a glorified ATM. Bring back actual Tellers!

Encountered UNBELIEVABLE difficulty trying to make an appointment for in person series of transactions.

The personal touch could be better. Too many virtual tellers. Fraud department is on point. Called me within 24hours when noticed something out of my spending scope (Goog ... more

The gentleman at the front counter seemed lovely. His overseer (presumably named Karen) was not. After banking at this location for over fifteen years, I will gladly take ... more

I have SECU for over 24 years and i never had any problems ,everytime i stop there is in and out in ten min .very good costumer services .

We had a great experience opening up a check and savings account. The service and knowledge received was exactly what we were looking for. We are thrilled with the bene ... more

The virtual teller looked like artificial intelligence. Took me aback somewhat. I assume the virtual tellers are outsourced to another country now.