Tucson, AZ Cell Phone Store

This location either stole or lost the equipment I returned. Don't trust them to do the right thing. I've talked to multiple people already and this is not a corporate lo ... more

Wow never stepping in this place again the girl who we spoke with today was rude and a liar. We went in to add 1 line to our account and she tried to add 2 lines. When we ... more

Love this T Mobile store! The employees are wonderful and so knowledgeable! Shout out to "Sully!"

The best place to get your electronics repaired!!!!

Every clerk I've ever encountered at this Metro location is so thoroughly knowledgeable about phones that I ask, "Are you the owner of this store?"

Vivian and Lenessa deserve some recognition for going way out of their way to get my Home Internet updated. Spent more time fighting for me with it than anyone I've ever ... more

Told me I couldnt get my free screen protector replacement cause the staff gave all their friends free protectors and now are banned from servicing customers. So unprofes ... more

VZW doesnt want their agents answering phone calls to the local store in Marana. So I called the national number from here in Arizona, and spoke with an agent in Arkansas ... more

Johnny was very helpful in getting my email back. Thank you so very much Johnny.

Shts closed

Grant and Swan in Tucson, Tim helped me figure out a problem on my iPhone that the ATT help line couldnt figure out for three hours of trying. I can now send texts to non ... more

Elizabeth was magnificent great job on helping us with our upgrades

went to the store ore to figure out something on my phone. The woman who helped me looked bored and had zero affect. She did help me but, since I'm old, I needed to have ... more

Skyler was awesome helped me with everything. Highly recommend

mike did a great job helping us out

Not knowledgeable about their product. Added viruses to my new phone. Lost some important apps. Then rudely dismissed me!

Matthew and Hailey were great and fast!

Esteban was great!

Tieon was very helpful and respectful. Id rather drive to the Tucson mall then go to the location closer to my house aka Tucson market place.

Sales staff absolutely great thank you

Rey is great

Had a great experience working with Vincent and Sky. I came in with a complicated phone problem and they were able to help me find a great solution. Nothing but nice thin ... more

Augustine is amazing to always help us!! This is a great store!

I've never gone here to receive phone service/updates/assistance, but they are always super helpful and greet me right away during t mobile tuesdays! They are usually pre ... more

The sales representative, Nicholas, was very informative, friendly, patient, and aware of my needs and how to help me the best he could. And he did a great job. There was ... more

All three guys were ready to help me with questions I had. They were very professional. Hunter cooper the manager was helpful with his training of new employees. Very im ... more

It's been a long while since I received truly great customer service. Jake not only discovered billing errors caused by another store before they hit our bill, but came u ... more

Supermarket with great assortment, price and quality

Very helpful

But so far, so good. Jaqueline was pretty good all in all. Glad we met her

Excellent experience! Adam and Emanuel are both extremely knowledgeable when it comes to their phones, plans and products. I moved over to TMobile and they were able to g ... more

These guys are amazing here! They are fast, professional, and fair with their electronics repair fees. I appreciate the communication they maintained with me as well as ... more

What a rude store. I have nothing else to say.

Thank you all,

I had an absolutely dreadful experience at the Verizon Wireless at Westpoint Crossing, one that has completely turned me off from their services. The "specialist" I had t ... more

My 89 year old Mother and I went in to visit Deanna. My Mother to get her eyebrows and I to get my eye liner touched up. Deanna did our work years before and we were so ... more

*update* nobody has reached out and everyone I talk to says their hands are tied and it is wrong what Verizon is doing. Your own employees say this. I told them to quit a ... more

Great!!!

Good phones

Let me just say Jorge is very helpful, Hes always willing to help me even with the small things, like putting on a screen saver on my new phone to helping me with any que ... more

Had a great experience with Adriana today on my visit, Great costumer service and very nice and polite

Im a first responser and was shopping in the Tucson Outlet Mall. I was walking by the store and saw the price for the plan and Jesse started talked about the deals. What ... more

Horrible experience, horrible customer service, employees did not help customers in order. Music was so loud you could not hear the employee speaking to you. Absolutely r ... more

Excellent, just one thing, an older lady who attends the Subway, neither uses a mask nor a cap to cover her dry hair, hygiene when preparing food. Everything else superce ... more

This is the worst service I have ever had. They put apps on your phone to milk your data and its impossible to remove them. Then they try to sale you high speed data beca ... more

More variety of products.

Omg I had done a upgrade I had my phone for almost 4 years Nicole's hook me up good she was so happy to helping get what I needed and my 2 other one where at The other st ... more