Best Buy Near Me

My phone was smashed and they helped me get a new one. Didn't oversell and made sure I got the best plan. Be prepared that they don't have a ton of options in store. It's ... more

Great costumer service

They do not recycle batteries

Zero. Can't even call the store without talking to someone in south Asia. Outsource their calls so you can't even talk to someone in store, or even the US for that matter ... more

The staff is great here. They were super helpful and went above and beyond to assist me with locating a specific item in the store.

Super fast service

Great customer service yesterday, Jason got us our items, set up an appointment for install within 2 days, and all under 1/2 hour.

Great job fixing my phone.

Annalee was an amazing help with my return after buying the wrong product (my fault) she was very nice throughout the whole encounter and assisted me in purchasing the c ... more

Excellent customer server and nice gadgets

Came in 3 weeks ago knowing exactly what I wanted to order. Had both the washer and dryer information for the employee. We walked around trying to find someone only to en ... more

Every time, I come here always greated with a smile and awesome customer service. Shout out to Chase for talking me through building a pc and picking out some components ... more

When it comes to mediocre services, this Best Buy is best at it. I went there for Bose headphones, requested help from FOUR different associates, and the best they did ... more

They sold me the wrong cord for what I needed. Now I have to go back. Ugh

Had an in home consultation for a few theatre options. Never received the proposals. Tried calling into store, couldnt get ahold of anyone. Drove to store, explained situ ... more

They got my laptops working again, and we found an air fryer to eat healthier, so I can stay around awhile.

Every time I go to Best Buy (in ankeny) because it says they have stuff in stock I go there somebody looks for half an hour and doesnt find anything

Great shopping opportunity at the Best Buy. George, the junior, helped me out with my PC parts. Amazing service and great communication skills. Greatest employee to ever ... more

Geek Squad was super helpful in answering all of our questions! Ordered our Star Link internet kit from the app and they had it ready in no time. Great service.

Best Buy is one of those places that have all of the things you can't afford or have to bring back because it's broken or defected. I walk this store looking for a great ... more

I'm always very pleased with the customer service that this BB provides and today I got to see in person how that also translates into the managers taking good care of th ... more

Very helpful and knowledgeable sales people

They hover over you the whole time like your going to steal

Only 4 stars for me, because I do not care for some of these prices. Other than that, we had a pretty good experience there!

5/5 experience.

I walked around looking for about 20 minutes looking for staff to help me with some questions about a tablet I was going to purchase, and couldnt find anyone. The guy I ... more

Very helpful with compatability on new electronics with my current electronics

This store has not been in business since 3-28-2020! Update your webpage!!!!!

They do not follow their own corporate policies. Anything to screw over a customer when they enter the door. Shop literally anywhere else.

I had to make 2 trips to get the correct phone charger. Wasn't sold the correct one first visit, since I am disabled that was disappointing.

Floor staff member, Micah, was very helpful in showing me price differences in comparison between Mac and PC, RAM and Gigabytes or Terabytes.

Pricey but good

Would recommend.

Had to find a double wide hard drive cable and Jason at the front knew exactly what I was talking about. Got me in and out in a matter of minutes!

R.I.P. Best Buy

Everything I was needing

I recently had a disappointing experience at Best Buy. I purchased a laptop, but it turned out to be faulty right out of the box. When I went back to the store for a refu ... more

Terrible container service. I went in to return a charger for my Mac that I bought from the store and I was denied return because I had used my credit card even though th ... more

Great customer service.

Lots of gadgets in here and staff always willing to help, nice atmosphere.

The gentleman in phones is the best! All around, the best. The prices are Best Buy so they are high, but it's worth it.

Cody helped me out, it was by far the best experience I had ever encountered buying an apple product. He went above and beyond to give me the best care, even though I cam ... more

If you plan on getting an open box item from best buy be aware that if they destroy it you are out of luck and have to either find another open box which is almost imposs ... more

Good store to shop

Not a very big store. Have pretty limited selection on hand.

Took for ever for them to look and find my order. Then told me it was not there.

Employees were very helpful.

I want to tell everybody if you buy a cellphone please put a warranty on the phone just in case something happens, I didn't but they were still able to help me.

Very good attention and help, thank you ARI for your attention

Probably the worst experience I've had at a retailer.