Metro by T-Mobile

Mar 31st, 2024

This business is listed as lgbt friendly but it is not. My partner and I came in and experienced a staff person who seemed annoyed at our very presence. Any time my partner talked she would roll her eyes or interrupt her. We asked if we could buy a phone out right (we have a Metro PCS plan). She said no and that we would have to buy one elsewhere and then bring it back. She said we could only do payment plans for the phone. We asked if they sold any of the samsung S series or A series. She said no and that none of the metro stores do. We left after 5 minutes of basically being told no at every opportunity to purchase a new phone. I called the next closest place and they said they could do all of the above for me, no problem. Worst service ever. The woman who "helped" us had a terrible attitude. Thankfully there are other metro pcs stores with better service.
Jul 9th, 2023

Walked In Spoke With The Over Weight Hispanic Lady Standing In Front. Asked To Upgrade My Samsung S10e. Was Directed To Phones That Cost 100.00 And Some Cents New To Sacramento And A New Job That I Had To Get To Instantly, I Purchased It W/O Hisitattion, No Questions, Then Learned It Was The Worse Cell Phone I've Ever J Had! & I've Had Cell Phones Since 1998. She Was Horrendous And Sold Me A Downgrade In Lieu Of An Upgrade. I Guess With Thought That I'd Return And Spend More Later. Close This Store
Jun 14th, 2023

Super friendly customer service and very well informed.
Jan 15th, 2023

Very happy customer
Nov 8th, 2022