Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
12:00 PM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM

Chamber Rating

3.2 - (98 reviews)
41
14
5
2
36
Read Our 98 Reviews

Chamber Rating

3.2 - (98 reviews)
41
14
5
2
36
  • Zhengfu Wang

    Never rent this place, you have to wait for elevator at least 10 minutes, and they are charging very high amount utilities fee. All the equipment in the apartment is old and disgusting.
    Dec 16th, 2023

  • raghavendra dinesh


    Dec 8th, 2023

  • Gina Theresa Colo Graham

    I wouldn't live here
    Oct 22nd, 2023

  • Nikolay Buravskiy

    I've been living here for over a year now and I really enjoy the building. However, there seems to be a lack of attention towards the residents. When I first viewed the apartment a year ago, I couldn't help but notice how dirty the windows were. I inquired about the window cleaning schedule and was informed that it happens twice a year. To my surprise, only one cleaning took place in September and my windows were missed. I've been in touch with the management for the past six months, but unfortunately, my windows still remain unwashed. I've reached out about 5-10 times during this period. I love the apartment on the top floor with its amazing view, but I wish I cant enjoy it fully. Just a heads up, if you're considering apartment 2116 in the future, please keep this in mind.
    Mar 15th, 2024

  • Lexi Josefik

    New management is running this place into the ground. Carpets are dirty. Hallways smell like trash. Gym is dirty and I don't think it has been cleaned in over a year? The old management used to close the gym weekly for an hour cleaning. This definitely doesn't happen anymore. If you touch the machines they're so greasy. It's so bad! The carpets used to be cleaned monthly. This barely happens anymore. People are constantly spilling stuff when taking the trash out. Or on a rush out the doors in the garage. They just leave it till someone says something. Stuff happens, we pay a lot to live here and there should be a cleaning crew on site talking care of this stuff to upkeep the place nice for residents. Concierge used to be great, now it's very bad. Package retrieval is a 1/10. Fend for yourself. Usps man barely delivers your mail correctly. Leaves the mail room doors wide open. He has left the mail doors unlocked on multiple occasions. Luckily neighbors are nice and will most of the time drop off any mail that was delivered wrong by the mailman or concierge. Dog park smells and if you have a unit around it, your unit will be able to smell it too:/ even the higher units. The smell travels. Unfortunately. Elevators are broken once a month. I know this is unavoidable in a place like this but it is the worst compared to any other complex I have lived at. The garage gate is also constantly broken. I have never had this issue elsewhere ? It is difficult because of the location of the building, a lot of theft happens with or without the gate working. The location of the building is nice, but beware it's very loud ! The San Pedro square / bar music goes all night long, you can't turn it off. It pounds and pounds. Even on a higher floor. You can hear it so loudly if you're on that side. Even with the windows closed, you can still hear it. Sound and smells travel like crazy in this building. ** I know this is also kinda unavoidable in apartments but it was VERY unavoidable here. Place has really fallen off and the prices have really gone up :/ sucks because this place used to be extremely well kept and worth the $$$$ Hot tub is broken and has been for two weeks. Pool is broken too. Every cardio machine in the gym is broken right now. The garage door is still broken and has been for a month. Problems in this building are one after the other. New Management is 1/10. Most unprofessional, confrontation, instigating team so far managing the building. Take everything personal. Selfish. Not proactive. Not helpful. Not even close to respectful.
    Mar 8th, 2024

Read Our 98 Reviews

About
Centerra

Centerra is located at 77 N Almaden Ave in San Jose, California 95110. Centerra can be contacted via phone at 408-459-6675 for pricing, hours and directions.

Contact Info

  •   408-459-6675

Questions & Answers

Q What is the phone number for Centerra?

A The phone number for Centerra is: 408-459-6675.


Q Where is Centerra located?

A Centerra is located at 77 N Almaden Ave, San Jose, CA 95110


Q What is the internet address for Centerra?

A The website (URL) for Centerra is: https://www.liveatcenterra.com/?utm_source=GoogleLocalListing&utm_medium=organic&utm_campaign=CenterraGoogleLocalListing


Q What days are Centerra open?

A Centerra is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM


Q How is Centerra rated?

A Centerra has a 3.2 Star Rating from 98 reviewers.

Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
12:00 PM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM

Ratings and Reviews
Centerra

Overall Rating

Overall Rating
( 98 Reviews )
41
14
5
2
36
Write a Review

Zhengfu Wang on Google

image Never rent this place, you have to wait for elevator at least 10 minutes, and they are charging very high amount utilities fee. All the equipment in the apartment is old and disgusting.

Business Response on Google Dec 17th, 2023
Dear Zhengfu, We appreciate your feedback and apologize for any inconvenience you've experienced. We understand that elevator wait times and utility fees are important considerations for our residents. We're actively working to address these concerns and improve the overall living experience at Centerra Apartments. Additionally, we'll look into upgrading any outdated equipment to enhance the quality of your living space.Your satisfaction is important to us, and we value your input as we strive to make positive changes. If you have any specific concerns you'd like us to address promptly, please feel free to reach out to our management team directly.Thank you for bringing these issues to our attention.Best regards,Yessenia Garibay, General ManagerO: 408.539.2338Centerra Apartments Team

raghavendra dinesh on Google

image

Business Response on Google Nov 30th, 2023
Hi Raghavendra Dinesh, we are very happy to have provided you with such a positive experience!

Gina Theresa Colo Graham on Google

image I wouldn't live here

Business Response on Google Nov 26th, 2023
Hi Gina, Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Thank you, Yessenia Garibay, General ManagerCenterra Apartments408.538.2338

Nikolay Buravskiy on Google

image I've been living here for over a year now and I really enjoy the building. However, there seems to be a lack of attention towards the residents. When I first viewed the apartment a year ago, I couldn't help but notice how dirty the windows were. I inquired about the window cleaning schedule and was informed that it happens twice a year. To my surprise, only one cleaning took place in September and my windows were missed. I've been in touch with the management for the past six months, but unfortunately, my windows still remain unwashed. I've reached out about 5-10 times during this period. I love the apartment on the top floor with its amazing view, but I wish I cant enjoy it fully. Just a heads up, if you're considering apartment 2116 in the future, please keep this in mind.

Business Response on Google Mar 25th, 2024
Dear Nikolay,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you've experienced regarding the cleanliness of your windows. Providing a comfortable and well-maintained living environment for our residents is a top priority for us, and we regret falling short of your expectations in this instance.We have taken note of your concerns and are actively working to address them with our management team to ensure that such oversights do not occur in the future. Additionally, we are reviewing our window cleaning schedule to ensure that all residents, including those on the top floor, receive the necessary attention and service they deserve.We value your residency and are committed to resolving this matter promptly. Please feel free to reach out to us directly if you have any further concerns or if there's anything else we can assist you with. Your satisfaction is important to us, and we appreciate your patience and understanding as we work to make improvements.Sincerely,Yessenia Garibay, General ManagerCenterra Apartments408.539.2338

Lexi Josefik on Google

image New management is running this place into the ground. Carpets are dirty. Hallways smell like trash. Gym is dirty and I don't think it has been cleaned in over a year? The old management used to close the gym weekly for an hour cleaning. This definitely doesn't happen anymore. If you touch the machines they're so greasy. It's so bad! The carpets used to be cleaned monthly. This barely happens anymore. People are constantly spilling stuff when taking the trash out. Or on a rush out the doors in the garage. They just leave it till someone says something. Stuff happens, we pay a lot to live here and there should be a cleaning crew on site talking care of this stuff to upkeep the place nice for residents. Concierge used to be great, now it's very bad. Package retrieval is a 1/10. Fend for yourself. Usps man barely delivers your mail correctly. Leaves the mail room doors wide open. He has left the mail doors unlocked on multiple occasions. Luckily neighbors are nice and will most of the time drop off any mail that was delivered wrong by the mailman or concierge. Dog park smells and if you have a unit around it, your unit will be able to smell it too:/ even the higher units. The smell travels. Unfortunately. Elevators are broken once a month. I know this is unavoidable in a place like this but it is the worst compared to any other complex I have lived at. The garage gate is also constantly broken. I have never had this issue elsewhere ? It is difficult because of the location of the building, a lot of theft happens with or without the gate working. The location of the building is nice, but beware it's very loud ! The San Pedro square / bar music goes all night long, you can't turn it off. It pounds and pounds. Even on a higher floor. You can hear it so loudly if you're on that side. Even with the windows closed, you can still hear it. Sound and smells travel like crazy in this building. ** I know this is also kinda unavoidable in apartments but it was VERY unavoidable here.
Place has really fallen off and the prices have really gone up :/ sucks because this place used to be extremely well kept and worth the $$$$
Hot tub is broken and has been for two weeks. Pool is broken too. Every cardio machine in the gym is broken right now. The garage door is still broken and has been for a month.
Problems in this building are one after the other. New Management is 1/10. Most unprofessional, confrontation, instigating team so far managing the building. Take everything personal. Selfish. Not proactive. Not helpful. Not even close to respectful.

Business Response on Google Feb 16th, 2024
Hi Lexi Josefik, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We strive for 100% satisfaction, and we regret to find out that this was not the case. We strive to deliver effective resident communication as soon as possible to the community no matter the situation and am sorry to hear that you have experienced less than our standards. Thank you for providing this information so we can improve upon our services. If you have further questions or comments please feel free to reach out the office at [email protected] Warm Regards,Yessenia Garibay, General ManagerCenterra Apartments408.539.2338

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Overall Rating
( 98 Reviews )
41
14
5
2
36

Write a Review

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