Thrifty
-
18601 N Airport Way
Santa Ana, CA 92707 - 877-283-0898
Hours
Chamber Rating
-
Leslie Wu
Do not rent from this place. The agent added multiple hidden fees that he did not explain. When I asked him to to remove them, he "accidentally" forgot to remove a few. And then, they double charged me, so now I'm in the process of sorting that out with them. The car itself was great, but the service was absolutely terrible.
Apr 2nd, 2024 -
Ricardo Martinez
The service was excellent
Mar 26th, 2024 -
R Weiss
Do not rent from this location. We arranged for a 4 month rental and at the 8:30 PM pickup time they told us they had NO cars....... They suggested that we try to find one at another rental company. And I have now been told by someone in a separate customer service group that there is no phone access to the group that would handle this. Email only with an expected 5-7 business day response time. First and last experience with them. A bad one.
Mar 25th, 2024 -
Anna Maria Melenhorst
Never going back there again for a rental
Mar 10th, 2024 -
Jason Kammerdiener
Returning a rental car in the early morning, there was a near complete lack of signage or information about basics like what to do with keys, where to park the car (the obvious drop-off lanes were full). We were with several other folks also returning their vehicles, and everyone was confused, wandering the underground garage. Just a little bit of signage goes a long way, folks.
Feb 22nd, 2024
Contact Info
- 877-283-0898
- (877) 283-0898
- (800) 334-1705
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Thrifty?
A The phone number for Thrifty is: 877-283-0898.
Q Where is Thrifty located?
A Thrifty is located at 18601 N Airport Way, Santa Ana, CA 92707
Q What days are Thrifty open?
A Thrifty is open:
Friday: 6:00 AM - 11:00 PM
Saturday: 6:00 AM - 11:00 PM
Sunday: 6:00 AM - 11:00 PM
Monday: 6:00 AM - 11:00 PM
Tuesday: 6:00 AM - 11:00 PM
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Q How is Thrifty rated?
A Thrifty has a 3.0 Star Rating from 429 reviewers.
Hours
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Ratings and Reviews
Thrifty
Overall Rating
Overall Rating
( 429 Reviews )Leslie Wu on Google
Do not rent from this place. The agent added multiple hidden fees that he did not explain. When I asked him to to remove them, he "accidentally" forgot to remove a few. And then, they double charged me, so now I'm in the process of sorting that out with them. The car itself was great, but the service was absolutely terrible.
Ricardo Martinez on Google
The service was excellent
R Weiss on Google
Do not rent from this location. We arranged for a 4 month rental and at the 8:30 PM pickup time they told us they had NO cars.......
They suggested that we try to find one at another rental company. And I have now been told by someone in a separate customer service group that there is no phone access to the group that would handle this. Email only with an expected 5-7 business day response time. First and last experience with them. A bad one.
Anna Maria Melenhorst on Google
Never going back there again for a rental
Jason Kammerdiener on Google
Returning a rental car in the early morning, there was a near complete lack of signage or information about basics like what to do with keys, where to park the car (the obvious drop-off lanes were full). We were with several other folks also returning their vehicles, and everyone was confused, wandering the underground garage. Just a little bit of signage goes a long way, folks.
Overall Rating
Overall Rating
( 429 Reviews )Write a Review
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