Jacksonville, FL Auto Insurance Agency

My first impression with State Farm was with the owner coming out and presented me with a first class welcome into their door. My next introduction was with Michelle Jack ... more

Such a wonderful place! They take the time to explain the policy step by step. Allyson Merrill is such a blessing.

Stephanie Plude did a fantastic job getting Flood insurance for my house. Ill give her 10 stars. Great job.

the place to be

Mara Gmez was professional and courteous, very knowledgeable and kind. Very happy with Nsurance Nation portrayals and grateful with representative Maria Gomez

Excellent service!

They have affordable auto insurance!

There is no office or people except via a phone. No point in paying a commission for a non-existent agent. Just find what you need online.

Al was extremely helpful and knowledgeable when it came to helping me navigate through all of the quotes to secure the best policy for my business.

April was quite informative,and was concerned about my insurance need! Thanks April

Wesley has been very helpful and very knowledgeable. Has helped us so much and we truly appreciate his dedication. Has always answered a phone call or will instantly call ... more

Top Class Personal Service

I work inside of a car dealership, and we have to call Carter Insurance occasionally to get help adding vehicles to policies before customers drive it off the lot. Every ... more

I was charged the day I called for the quote ( that would be be underwritten through Progressive. As I continued to call around for quotes, I would learn that Progressiv ... more

My homeowner's insurance company went bankrupt and the company that took over increased my price by 55%. I had used DSI in the past and contacted them again and they were ... more

If you're not Cuban, they don't treat you well. The gentleman is vulgar and intemperate. I spoke to him and he answered things completely different from what I said. Terr ... more

Terrible customer service. Rude AF. Definitely never calling again.

Lisa was so attentive to my needs, lowering my homeowners insurance with another company. By at least 70% Great company, great gal. Thanks Lisa, you're the best!!! Diana ... more

Kaia was great to work with. Always quick to respond if I have questions. Very happy with my experience.

Very helpful and kind people. They are always ready to help a potential customer in whatever way they can.

There always so nice and ready to answer any questions

Connie is a busy bee...on top of everything, only settle for the best, and she is still here Climbing the mountain

Greattttt

Absolutely THE best!! I have been with Lorena Richardson's agency for more than 20 years; that should tell you that they inspire loyalty. Lorena has assembled a cohesive ... more

Account Manager Tony Agolini is likely the best in the business. He was quick with all communications to get my insurance in place and provided great explanations of cov ... more

Lisa Duncan was very professional and responded graciously to my request.

Our experience with The Canty Agency has been fantastic -- everyone at the agency made sure all of our insurance needs (auto/home/umbrella) were handled efficiently and k ... more

Best Sr22 insurance company ever.

Excellent

Everyone in the staff is really awesome, they accomodated us even if we walked in last minute and provided us a great service! Would highly recommend! Alaine answered us ... more

Very good

This use to be the place to go for insurance! Now you call and never get an answer. Leave a voicemail and never get a return call or the voicemailus always full... When t ... more

Thank you Michelle Sanders for going above and beyond. She was very polite and professional. She gave my husband perfect coverage for a much lower cost than previous insu ... more

Awesome customer service

the company in general i dont have much to say but mike, the local manager in jacksonville florida is definitely bad business, not to say much, hes just useless.

I got car insurance from this company until I could find better insurance. I paid for 6 mos in advance and then when it was time for renewal Safeco went up $100 more doll ... more

To Ms. Kim! I pray that your employer knows just how lucky they are to have such a joyful employee! I am not even your customer and you took the time to help me in my dis ... more

Edit. Went from 1 stay for no response to 3 stars. I received no response to my inquiry. I used the website contact form. Owner replied and said they never received the i ... more

A rare combination of both knowledge , Markets and excellent communication and follow up. Rare in personal lines agencies

Rude agent!!!

This is bad business. I've been calling this place for over a month. I finally stopped by and ole dude was like were open. I told him I would call at 9 am next day and he ... more

I’ve been wilth Mz padanny since 1997 and she is good quality,good value, professional, and responsive!!

From one business owner to the next, I cant believe how rude my customer says Kevin was to her! My customer says she was told by Kevin that its a chump move for her to w ... more

They never called me back.