J.CREW Near Me

Not much to buy. Quite expensive.

Great collection but more important super kind and nice stuff My girlfriends new cote was vandalized on the subway, the stuff got her a new one!!! I cant express how nice ... more

Lots of nice clothes and a good couch to sit on. Never too busy which is nice for casually browsing

Customer service was disappointing. An older brunette woman, who seemed like she was the manager, continued to have a lengthy conversation with a team member by the regis ... more

Very helpful and friendly.

My mainstay. Ill never abandon it as long as it is at keystone. Staff is ok. It was better during its heydays.

Lovely holiday selections!

Excellent customer service

Miss Timi is the best we could ask for. So thankful for her help!

Ive been going to the store for years, and they always seem to have the most helpful, friendly staff. If you cant find your size in some thing they order it for you and i ... more

Great buys!

As a petite girl, I struggle with finding the best fitting jeans. Jamie listened to my needs and introduced me to the vintage slim straight jean. Those jeans are the perf ... more

Such a great place to shop. What makes this place different than the others is how attentive they are to their customers and how quickly they are to please them. Just had ... more

Quality garments. Nice clothing items, and the staff were professional and very helpful. Went out their way. Great customer service.

Awesome store

The store is pretty standard but the people that work there are awful.

Had a bad experience with a salesperson ( later found out she was a manager. Her name is Nicole, very rude and unprofessional behavior. Very disappointed in how I was t ... more

Absolutely the #1 place I purchase my clothes and now my daughter's clothes. Excellent quality. Staff here were very nice and helpful. The store was also extremely neat a ... more

User error! I had my outfit shipped to the wrong store! Without hesitation the Crestview Hills staff called the store it was at and offered to just have it shipped to my ... more

Excellent deals and great clothes. Special thanks to Tom, who helped me pick out an amazing outfit for my night out on the town in DC.

Called the store to express a shipping concern because they had placed an online order for me. I have never had such a horrible customer service experience on the phone. ... more

I had an exceptional experience while shopping at J Crew last Friday. I was greeted when I walked in the store. The shop was clean, organized and stocked with spring fash ... more

I have loved J. Crew Factory for years. I recently made an online order but made some mistakes in the information I gave. When I called to see if I could fix my mistake ... more

Great sales

One of the best places to shop for good quality clothes!

This location has genuinely terrible customer service. I spent more than 90 minutes in the store, including several trips to the fitting rooms. No one greeted me. No o ... more

Nice new store. However, all the times that I have visited, I've noticed a manager who is nice (but seems fake) to customers but the next moment she is rude to her employ ... more

Yip good store staff were brilliant and very helpful and knew there products just some places around the staff have no clue what they are selling just being truthful

Helpful employees and pretty good sales. Clean store.

Had the best experience at this location, yesterday. Our 19 year old son was in town visiting from university. He needed a blazer & a few more items for interviews etc. ... more

My favorite store all the time.service has always been good.

J.Crew mens selection is amazing. Had interactions with two staff and they were helpful and had excellent customer service.

Great customer service

I went in after work to look around and the sales associates followed me the entire time I was in the store. In addition they kept asking if I needed help as if to imply ... more

Cashier went the extra mile to assist me with return, searching for my account until found. Outstanding customer service.

Zero customer service

Very clean and great styles for professional wear.

Kindness could go so far: Bad experience

Nice selections. Great people work there

My daughter found a great dress for my lovely wife.

Over piced

Just wanted to thank Del for his continued support and help during my shopping experience at J. Crew, Rockaway, N.J. He's professional, friendly and always has a smile. T ... more

I had a very distasteful experience with the Regional Manager (I believe her name is Allie) she was very condescending in her delivery, completely lacked customer empathy ... more

Love the clothes, however, the sizing is not consistent so I go in to the Roseville location to try on clothes for sizing. However, the staff is NOT helpful at all, each ... more

AWESOME Customer Service! Kurt is D BEST!! EXCELLENT SERVICE!

catalogue/ our job.

Its pretty official (based on numerous registered complaints) - racism, classicism, non LGBTQIA friendly. Not the case at other locations