Chipotle Mexican Grill

John E _{on Google}

Mar 26th, 2024

We must have come on a bad day. Here is what I see as I sit here. -Dirtiest restaurant I have seen since pre-covid times. Trash and food on floor, all over the counter near the register and the kitchen area. Very messy!
-They "ran out" of chips. That is the only item on their side menu. It's like a McDonald's running out of fries. Cut some tortillas and make more chips for Pete's sake! (There are bags of chips in the far corner of the kitchen, btw)
-They are breaking down the kitchen more than an hour before closing. Must be related to the chips...
-I like al dente foods but not rice. It should never be served undercooked. Kind of like chewing on rocks.
-No napkins in the store, even after asking for them.
- They only provide a fork when you ask. None to be found at the condiment bar.
I think we should have gone to the Panda next door. I bet they even have napkins!
Update-
Got a nice sincere sounding reply from corporate suggesting I post the comments on their feedback portal. Did that and the direct management of this location was supposed to respond... crickets. Guess I understand why the location was in such poor shape- The management is not concerned enough to get involved. And that's how a brand begins to die. :-(

Cindy Greene _{on Google}

Mar 25th, 2024

Our group is of 4 really enjoyed the food and it company. The staff was friendly. The only issue was the customer with an EXTREMELY HUGE order, who should have ordered in advance, instead of making several parties behind him wait quite a few minutes to be served.
Vegetarian options: Beans, Rice, grilled vegetables

Ron Rockin Cowboy _{on Google}

Mar 18th, 2024

Extremely dirty food on tables not wiped off, floors had days old food on them...

Jordan Pasley _{on Google}

Mar 14th, 2024

Please train your employees on how to wrap a burrito out of steak when I arrived, said it would be a 20 min wait. Yikes

Ryan Hoy _{on Google}

Mar 10th, 2024

Very loosely run ship at this location. Was handed a burrito that was completely falling apart and leaked through the bag on my short drive home. Gal ringing me up just blankly watched while her coworker struggled rather than helping her (as she was the only one working the line). Most inefficient location Ive been to, and Ive been to many.