Philadelphia, PA Telecommunications Service Provider

Nice and helpful

Friendly ready to deal staff,they explain everything in detail.

If you have an android don't go to any t-mobile store

Ilona very friendly, all issues solved

Good.

Gyft

Their associates are very knowledgeable and courteous

Lied and said they don’t switch SIM cards on phones. They also said no other Metro PCs stores switch SIM cards either. I called a few other stores, they all said that t ... more

They do have the best service in all metro stores

Horrible services provided by Verizon Fios. As soon as we switched we had issues. After the first month our bill went up for no reason. Had to call and wait over a hour t ... more

T mobile gets 5 stars. But Google maps is showing the old Sprint cellphone store photos and needs an upgrade. But I have the new photos. Here take these photos and see fo ... more

Did a great 32 camera system installation for my company in Exton, PA. I see why these guys are the best in Philly. Will me a repeat customer.

Bad customer service. The tall male pakistan guy with the beard I believed Overcharged my new cellphone purchase saying that I only had to pay $120 for a moto cell phone. ... more

(Translated by Google) The work of T-Mobile was excellent and the work of the agent who assisted me was excellent. (Original) Excelente el trabajo de T -Mobile y excelent ... more

My dad got a phone :(

The phone system updated for reasonable prise

Magnetic

Bad customer service from overseas Representatives bad telephone connection hard to overcome accent and bad phone connection

Big thank you to Mara! She restored my faith in metro. Too long to post but my last review explains it. I will definitely recommend them to anyone who needs phone servi ... more

Very educated staff. Everyone was extremely friendly and knew what they were doing!

Metro open to West chelton avenue

Good service knowledgeable staff.

Snarky and actively unhelpful employees. The store had an internal policy to not accept tradeins- even when I was on the phone with the T mobile corporate folks telling m ... more

Avoid at all costs! While they might make a good first impression the staff and management at this store utilize deceptive practices and downright fraud to profit at thei ... more

Today i have great experience, here was a girl called alisha, she was very very good, friendly, she explained everything and give great service. Thank you alisha

These guys are awesome. Been coming to this store for years now and it is by far my favorite metro by T-Mobile to go to. #7YearCustomer

Please do not go to this place. It's no longer standing. I went there today and there was no signage and the building was closed. Google maps did not update the location ... more

Awesome store, but we are not going to go

He tried to over sell me on items I didn't want All I wanted was the phone I came in there for then he kept going in the back saying it's locked up never came with the ph ... more

Really great service here. Everyone is very friendly and helpful. I came in to switch carriers and had some issues. The employee there (think her name is Shayla) was incr ... more

I took my mother and her Old phone to have all of her data transferred to her new phone. The young lady there was extremely helpful, very patient with my mother. It was ... more

Was very helpful and assisted me with what I needed very professional

Terrible service....I buy a watch and it comes out defective, I go to complain and no one can help me, if I change it I lose, if I return it I lose too, and on top of tha ... more

Been with metro for years everytime I go to this location always have friendly and fast service manager Othman is the best!!

I went here yesterday bout my SIM card not working. Ive had metro since 08my service was bad with that guy was awful. The guy had a attitude. He didnt help me he put my p ... more

Exelente atencion del personal ...complacida gracias

The people who are working there are very nice and helpful. I am so glad that I went there because they are having a promotion and I hope you go there. They have 2 phones ... more

These are absolutely company employees because the service is definitely Sub-par,the second they receive your membership the service difference is like night and day, at ... more

Troy did a really great job when I went there to look for help.

Came in looking to upgrade but I was on an old plan from Sprint. The Sales person didn't really help me with upgrade plans or trying to get me to switch plans to look for ... more

My recent visit to T-Mobile was a mix of positive and negative experiences, largely influenced by the interactions with the sales representative, Marc, the assistant mana ... more

My phone had a whole bunch of junk on it he cleared it out and didn't force me to buy a new phone like Roosevelt so this was a good experience will be coming back to him ... more

Very helpful and friendly

Just switched from metro and get nice deals on phone and they are affordable than metro. Thank you Shaz for giving good customer service and made me feel welcome.

Good

Apple store made a mistake with a new phone, and the 2 reps at the tmobile store help me fix the problem quickly and didn't charge me for the 2 defective sim cards

Tf

Great service.