Woodforest National Bank

iame notu _{on Google}

Jul 9th, 2023

Maybe if your guy is gonna walk around and not do anything the least he could do is deposit my check from the atm...so I don't wait till next day for my money..definitely need new bank or real bank lol

abby licker _{on Google}

Aug 6th, 2022

This place is ran by scamers

Kristin Stephens _{on Google}

Mar 22nd, 2024

This branch has a new employee who worked with Kimmy tonight. This complaint is for HIM mainly. I sent my fiance to the bank to pull out $ for an item I wanted to buy on fb marketplace this evening. The man laughed at my fiance bc he had $10 worth of QUARTERS bagged individually for quick counting or rolling if they made him roll it. THE EMPLOYEE LAUGHED and said "Nah we don't do that here you gotta have it rolled." He asked for a roller so he could roll it. THE EMPLOYEE LAUGHED AT HIM AGAIN and said "Nah we don't do that here either, I don't know what to tell ya".... Woodforest provides these to their customers FREE. I get paid tomorrow but wanted to buy something tonight, I sent him there bc this should have been done. Instead he got laughed at. I called back to back the last 10 minutes the store was open back to back bc I was pissed. I was hung up on 3 times immediately after they answered. Finally Kimmy answered and put me on hold but at that point I was over it and hung up. PLEASE EDUCATE YOUR EMPLOYEES. Anyone looking for good customer service please go to the Centre Point Location in North Charleston. That is my main branch. If it wasn't I would be closing our personal AND BUSINESS ACCOUNTS first thing in the morning. Instead I'll be heading to see Thianne at my favorite branch tomorrow to complain about their sister store.